About the Role
We are seeking a highly organized and detail-oriented Travel Operations Coordinator to join our team at BDO UK. As a key member of our Travel Operations team, you will play a critical role in ensuring the smooth execution of business travel arrangements for our employees and partners.
Key Responsibilities
* Review and track outstanding hotel invoices, ensuring timely payment and resolving any discrepancies with hotels or travel management companies.
* Collaborate with the Travel Operations & Security Manager to resolve issues with unresponsive hotels or missing invoices.
* Verify invoices against charges incurred by BDO, identifying and reporting any discrepancies.
* Support the Travel Team in coordinating hotel payments via bank transfer, working closely with the payments team and travel arrangers to ensure prompt completion.
* Assist in cataloguing insurance claims related to business travel bookings, submitting claims for review and informing claimants of approval or denial status.
* Review expense reports to ensure no claims include hotel costs paid by BDO.
* Monitor travel and home hubs bookings to ensure compliance with corporate travel policies.
* Identify and report any out-of-policy bookings to the relevant Lead Partners.
* Conduct manual monitoring of travel to high-risk locations, assisting with securing ground transportation and coordinating with consultants to complete risk assessments.
* Provide stakeholders with travel information, including policy, security, insurance, and Egencia.
Requirements
* Intermediate to advanced proficiency in Word, Excel, PowerPoint, and Outlook.
* Previous experience arranging travel for a large organization.
* Ability to handle multiple tasks simultaneously in a fast-paced environment.
* Strong communication skills, with the ability to communicate effectively with employees at all levels.
* Ability to multitask, prioritizing tasks and advising managers on expected completion times.
* Flexible approach, with a willingness to contribute to the wider team.
About BDO UK
BDO UK is a leading accountancy and business advisory firm, providing expert advice and solutions to entrepreneurial organizations. We work with high-growth businesses, directly advising owners and management teams to help them succeed.
We're committed to agile working, offering every colleague the opportunity to work in ways that suit them, their teams, and the task at hand. Our people are our greatest asset, and we're proud of our distinctive, people-centred culture.
We're looking for talented individuals who share our values and are passionate about helping businesses succeed. If you're a motivated and organized individual with a passion for travel operations, we'd love to hear from you.