Job summary
Do you want to be our first Board level leader for digital and data? Are you ready for the challenge of implementing the Government's mission to transform NHS care, by maximising digital care and care provided at home? If yes to both of those questions - we have the right role for you.
As a pivotal member of our executive team and Board, you will shape the development and implementation of our strategic vision for digital, IM&T, data and business intelligence. We are currently in the process of developing a new group model between Cambridgeshire Community Services NHS Trust and Norfolk Community Health and Care Trust which will commence in April 2025, and as part of this we have been able to create this new role. Your impact will be felt across people, covering half of the East of England.
In this role, you will lead the use and adoption of innovative technologies and approaches which deliver an improved patient experience; enhance the working lives of our people; utilise data to make informed decisions for continued service quality and improvement; and provide a secure digital environment.
Main duties of the job
With significant experience as a digital leader in a large and complex organisation, you will have the ability to inspire our people, push the boundaries of innovation and deliver high quality outcomes. You will need to be a team player and good at building relationships both internally with our clinicians and broader staff and with the partners we collaborate with.
If you are interested, please do reach out todiscuss the role, with Matthew Winn, our Chief Executive .
The selection process for this role will take place on 16-17 December 2024. 16thDecember you will take part in virtual stakeholder panel discussions with a face to face interview taking place on the 17thDecember.
Relocation expenses will be considered for this role.
Closing date: 1st December 2024
We look forward to hearing from you.
About us
Rated 'Outstanding' by the Care Quality Commission, we are proud to provide high quality innovative services across most of the east of England that enable people to receive care closer to home and live healthier lives.
There's one reason why our services are outstanding - and that's our amazing staff who, for the seventh year running, rated us incredibly highly in the national staff survey.
If you share our passion for innovative and high-quality care delivery, then please submit your application and join us on our exciting journey as a leading-edge specialist community provider. All are welcome to apply and our promise to you is a culture which prioritises staff engagement and development.
Job description
Job responsibilities
Job Purpose
The Chief Information Officer (CIO) will play a pivotal role in the Groups leadership team. They will provide vision, professional leadership and strategic direction to achieve the Groups aims and improvements in quality, efficiency and effectiveness.
The CIO reports directly to the Chief Executive Officer. They will be the lead expert responsible for delivery of the digital agenda within the Group, leading the use and adoption of new digital technologies and approaches including AI, deploying clinical benefits to gain productivity, enhance the working lives of colleagues and deliver improved patient experience. They will be able to work collaboratively with multi-professional clinical teams and administrative teams across all sites that make up the CCS and NCH&C Group model.
The CIO will work collaboratively with the ICS digital leadership teams across all the ICSs within the group footprint and play an active role in the development of digital strategy within them.
Key Duties and responsibilities
Corporate Leadership and Responsibilities
As a member of the Group Board and senior management team, contribute to the strategic and operational agenda, with a key role in the shaping of clinical and corporate services to improve population health outcomes, reduce health inequalities and meet the priorities of the trust and its commissioners. Work collaboratively with colleagues to drive delivery and improvement.
Actively contribute to the leadership of the Group, continually seeking to improve the safety, quality, sustainability and efficiency of services, to support the provision of excellent patient care.
Provide necessary, accurate and timely information to the Group Board to assist its decision making concerning the finances and relevant investment decisions across the organisation.
Comply with the Groups standing financial instructions, standing orders, policies and the code of conduct for NHS managers. Ensure the Groups legal and statutory obligations are fulfilled in line with governance requirements within the resources available to organisation.
Create and maintain positive relationships with partners and external stakeholders to promote the trust and its services, encourages collaboration where appropriate.
Participate in Executive On call.
Work with other director colleagues to develop the Groups reputation as a good employer, enhancing performance along with effective resource and skill utilisation. Take a lead role across the Group on specific issues/topics (as agreed with the Group Board annually)
Maintain own professional and personal development.
Information technology, Information Management and Information Security.
Lead the development and implementation of the Groups Digital vision and strategy, championing the use of digital technology and practices.
Oversee the maintenance and modernisation of the ICT infrastructure, identifying and mitigating any risks.
Responsible for information management and information security.
Identify and effectively manage information governance related risks and information and cyber security issues, communicating the importance of this across the Group and engendering a collective responsibility.
Ensure that the Groups digital related policies (including information risk management, cyber security, and business continuity) are contemporary and compliant with relevant regulation and guidance.
Provide expert advice to the Chief Executive and the Group Board relating to Digital and Information issues, in particular highlighting both potential risks and opportunities for improving patient care and safety and Group performance.
Ensure that digital initiatives are fully integrated with annual planning processes.
Digital Transformation and Innovation
Responsible for the development and delivery of a Group Digital Transformation vision and strategy which also promotes digital skills and digital inclusion, ensuring it is aligned with the Trusts strategic direction.
In collaboration with executive colleagues, drive reform and support organisational change, fostering innovation and excellence.
Manage the ongoing development of access to data for research, maintaining the highest standards of security and confidentiality.
Participate in national initiatives and forums to raise the profile and reputation of the Group as a digital exemplar and to influence policy and funding allocations for the benefit of the Group, its health and care partners and patients.
Work collaboratively across the Group, its partners and wider ICSs to champion digital transformation.
Data and Analytics
Enable a business intelligence led organisation, ensuring high quality data supports effective decision making and quality improvements
Ensure that accessing, processing, reporting and presentation of information is underpinned by the requirement to provide high quality business intelligence that supports effective decision-making and quality improvements.
Drive digital innovation as a change agent to enable clinically led digital transformation and move the organisation to be data driven.
Senior Information Risk Owner
Lead the Trusts information risk strategy and policy, ensuring exceptional data safety and compliance with relevant regulations.
To lead at Board level the Trusts Statement of Internal Control as it relates to information risk.
Directorate responsibilities
Lead and manage the directorate, ensuring exemplary leadership,development and achievement of the annual objectives for the directorate.
Be an authorised signatory at director level and be responsible for the budget for the directorate.
Support and deliver directorate contributions to organisational cost improvement plans and efficiency challenges.
Person Specification
Qualifications
Essential
1. Evidence of on-going personal and professional development
Desirable
2. Educated to a master's degree or equivalent post-graduate qualification or equivalent level of experience.
Experience
Essential
3. Demonstrable experience as a digital leader in a large and complex organisation.
4. Demonstrable experience of leading significant programmes of work, digital/change initiatives, and innovation, in partnership with a range of stakeholders.
5. Experience of building and developing high performance teams.
6. Experience in governance arrangements and procurement protocols
7. Proven track record in the development and delivery of IM&T strategies and projects, aligned with business requirements.
Desirable
8. Experience of working in healthcare NHS, national level, professional services, independent sector, think tanks.
Skills
Essential
9. Highly developed leadership, negotiation and influencing skills, with the ability to motivate, challenge and engage individuals and teams.
10. Knowledge of information systems and advanced technology including artificial intelligence, its application and governance/design requirements to ensure it is deployed fairly.
11. Ability to lead complex and sometimes contentious change and transformation at scale.
12. Committed to promoting and maintaining openness, inclusiveness and the highest of professional standards.
13. A commitment to system excellence as well as organisational excellence.
14. Effective at improving operational performance through fit for purpose processes and holding people account for delivery.
15. An understanding of Health Inequalities.
Personal attributes
Essential
16. Ability to set out a clear strategic direction, inspire others and assume command, together with an ability to translate strategic objectives into deliverable operational plans.
17. Committed to the Group's values and principles.
18. Credibility and confidence to contribute within a vibrant and diverse professional environment.
19. Politically astute.
20. Resilient under pressure.
21. Sees opportunities and acts on them - proactive rather than reactive approach.