About the role
Our work matters to millions. It’ll matter to you too.
Join our Enabling Functions team as an Accounts Receivable Team Member and you’ll be a big part of fascinating, complex, varied and meaningful work!
What you'll be doing
The effective and efficient cash receipting and allocation recording of transactions and associated documents in a high volume, target driven, customer centric Shared Service operating environment:
* Raise a high volume of invoices daily in adherence with 24 hour service level agreements (SLA).
* Input a high volume of receipts daily in adherence with departmental SLA metrics.
* Ensure accurate recording of receipts/invoices raised to ensure internal controls are robust.
* Deal with a high number of queries (both telephone and written).
* Daily investigation into unapplied/unidentified cash receipts ensuring items are followed up in a timely manner, recorded accurately and actioned in line with SLAs.
* Respond to and resolve complex invoice queries from the business and colleagues within the shared service centre.
* Assist with User Acceptance Testing for new business solutions & transitions as required.
* Support ½ year and full year end audit process, providing information in a timely manner to ensure the business complies with the timetables set forth.
* Contribute to the analysis of processes and controls, suggesting improvements to drive efficiency and effectiveness of the department.
* Ability to navigate accounting systems confidently.
* Provide exceptional customer service to external and internal customers ensuring queries are dealt with in line with internal time frames.
* Business partnering with colleagues within Newcastle and site based colleagues to explain issues and resolve effectively.
* Understanding VAT and the importance of correct application of VAT laws in Accounts Receivable.
* Support the process of ensuring all key processes are documented via a DTP (Desktop Procedure Document) and uploaded to relevant system.
Who we're looking for
The following qualities are essential:
* Able to effectively manage time and deliver against deadlines, setting own goals and being proactive in seeking and driving improvements.
* Organised and proactive – Process Improvement mind-set.
* Excellent telephone manner and customer service skills.
* Positive and proactive approach to all aspects of work.
* Excellent communication skills and the ability to deal with all levels of people in the organisation.
* Excellent team player, able to work as part of different size teams but also independently where required.
* Excellent skills in Excel in able to analyse data and suggest improvements.
* Flexible in approach to work, recognising patterns of work and being able to proactively support full department.
* Excellent attention to detail and accuracy with data inputting and reporting.
* Have achieved an A-C grade in Maths, English and IT at GCSE or the equivalent.
The following experience is desirable:
* Working towards AAT Level 2 or other professional exams e.g. CIMA, ACCA, ICM.
* Excellent working knowledge of multicurrency ERP system (preferably Oracle).
Why work for us
Day in, day out, our teams deliver some of the UK’s most ambitious, exciting and meaningful projects; developing, building and maintaining the vital infrastructure that supports national economies and strengthens communities.
Why join us?
As if contributing to and supporting work that makes life better for millions wasn’t rewarding enough, we offer a full range of benefits too. You’ll have the freedom to shape the package that’s right for you and your life. Here are some of our key benefits:
* Smart working, giving you more flexibility such as staggered start and finish times, with up to 40% remote working, where roles allow.
* 25 days paid annual leave (pro rata).
* Family friendly policies which include 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partners leave.
* Pension, share incentive plan, volunteering leave, recognition schemes and much more.
About us
Balfour Beatty Group Enabling Functions are Legal, Finance, IT and Procurement, Communications, Health Safety and Environment, HR and Sustainability. Together, they support delivery of our Build to Last strategy whilst improving efficiencies and standardising our approach, systems and processes.
Diversity and inclusion
At Balfour Beatty we believe that diversity and inclusion are essential components of any successful, happy workplace. Through our Value Everyone Diversity and Inclusion Strategy and Action Plan, we are growing our diverse workforce and developing our inclusive culture where everyone is able to thrive and reach their full potential, regardless of their identity or background. To find out how we are making this a reality, visit www.balfourbeatty.com/diversityandinclusion.
To help and support us with our desired commitment to create an inclusive culture we are members of WISE, enei, Business Disability Forum and the Association for Black and Minority Ethnic Engineers (AFBE). In 2020, we signed the Audeliss and Involve Open Letter to demonstrate our commitment to taking key long term and sustainable actions on Black Inclusion. Balfour Beatty is also a Gold Award holder in the Ministry of Defence 'Employer Recognition Scheme' and actively encourage applications from Armed Forces personnel, veterans and reservists.
As a Disability Confident Employer, we are committed to working with people who have disabilities and long-term health conditions to remove barriers for them in obtaining employment. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role. For more info, visit: https://disabilityconfident.campaign.gov.uk/.
We are looking to continually improve our resourcing process and ensure that it is fair and inclusive for all. If you have any feedback on the process, please share this with us at: candidaterecruitmentqueries@balfourbeatty.com.
For further information, and to apply, please visit our website via the “Apply” button below.
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