Customer Experience Ambassador - Sandbach Full Time
McDonald's is one of the most recognized brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community, and Family. We live by our values every day and are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and making opportunity open to all.
As a Customer Experience Ambassador, you will be the face of your restaurant. Your primary responsibilities will include:
1. Dealing with customers and ensuring everything runs smoothly in the customer areas.
2. Making children feel welcome, handing out balloons, and organizing special events.
3. Looking after customers' specific needs and maintaining high standards of cleanliness in the dining area and toilets.
4. Creating a warm and welcoming atmosphere.
5. Establishing and maintaining positive communication with customers at all times.
6. Keeping the manager informed about customer satisfaction.
We are looking for a genuine smile plus the ability to connect with customers and make them feel valued. Friendly, welcoming, courteous, and helpful behavior will come naturally to you, and you’ll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication, and eye contact are a must. The ability to maintain high energy levels while working efficiently and productively is essential.
Benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands, and much more.
Training and Support
At McDonald's, we believe in opportunity for everyone, and Training & Development is paramount within our restaurants. The digital training guides we have created solidify your learning and make it easier for you to progress in your careers. The training continues even after your first few months with us, and we have various online resources which can be used to progress further within the business.
Why Work Here
Our values show what matters most to us and tell the world what McDonald's stands for. We live by them every day. All across the world, from our restaurant-working colleagues to the farmers in our supply chain. Our core values and commitment define who we are and guide everything we do, ensuring we can continue to evolve alongside a changing world.
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