NHS AfC: Band 5
Main area: Risk and Incident Management
Grade: NHS AfC: Band 5
Contract: Permanent
Hours: Full time - 37.5 hours per week
Job ref: 230-13729316-CORP-RIMSO-A
Site: George Eliot Hospital NHS Trust
Town: Nuneaton
Salary: £29,970 - £36,483 per annum
Salary period: Yearly
Closing: 21/11/2024 23:59
Interview date: 02/12/2024
The post holder will be responsible for supporting the development of data analysis and reporting systems for the Governance Team. Ensuring that robust and efficient systems are in place to enable the Trust to report effectively and maintain oversight of its key quality and safety requirements. The post holder will be responsible for producing, and under supervision analysing, interpreting and delivering high quality, consistent and timely data that support these requirements.
Main duties of the job
* The post holder is the Trust facilitator for the Risk Management System and under supervision will manage and develop the system to meet the changing reporting needs of the Trust for patient safety, risk and quality.
* The post holder will ensure any changes in design or functionality of the database does not impact on the continued ability to extract reports on previous Trust structures, necessary for specialist reports e.g., Freedom of Information requests.
* The post holder will be the in-house specialist for the database used throughout the Trust, supporting the provision of Trust wide support and training to staff at all levels.
* The post holder will confirm to the Head of Patient Safety & Risk Management, that the information provided within the database is appropriate and meets key national and Trust requirements.
* In addition, they will also report to the Head of Patient Safety & Risk Management for consideration and decision, required changes in order to facilitate the production of meaningful reports and to maintain data quality and adherence to the Data Protection Act 2018.
* The post holder will under supervision be responsible for the development, management and maintenance of the Trust Risk and Incident Management System, across a series of modules (Incidents, Complaints, PALs, Claims, Contacts, Safety Alerts and Risk).
Person specification
Experience and Knowledge
* Experience of working in the NHS
* Evidence of ongoing professional development
* Demonstrable experience of working within a healthcare governance setting (NHS or Private healthcare), with knowledge of the following; Administrative activities related to governance, complaints, patient experience, risk management, audit, quality standards (including CQC) for a minimum of 12 months
* Demonstrate experience of working with risk and incident management systems
* An understanding of the Patient Safety Incident Response Framework
* Complaints handling and investigation experience
* Experience of evaluating ‘evidence’ against prescribed standards for a range of assessments
* Comprehensive understanding and knowledge of external assessment or regulation. In the NHS or other public service
Qualification(s) and Professional Training
* Degree level qualifications or equivalent experience of business/ administration/statistics or information analysis
* Comprehensive knowledge of Microsoft Office Applications and use of databases and commercial IT systems
* Qualification in Quality Improvement, Patient safety, Governance, Risk Management or working towards
Skills and Abilities
* The ability to work on personal initiative and as part of a team, working across professional boundaries at all levels of the site and organisation
* Good organisational skills; able to work effectively under pressure and to identified and work successfully towards deadlines
* Evidence of good presentation skills in a range of media or willingness to learn these skills
* Demonstrable skills in identification of subject analysis and trend interpretation related to risk, performance, and clinical incidents
* Good level of governance knowledge and demonstrable experience of working within a clinical governance arena
* Comprehensive understanding and knowledge of external assessment or regulation. In the NHS or other public service.
Personal Qualities
* Team Player
* Good organisational skills
* Able to work on own initiative
* Flexible approach to work to meet the needs of the service
Other
* Physical: Standard keyboard skills required. High levels of accuracy required in handling large volume of data. Facilitation and training delivery/presentation skills.
* Physical: The role will not normally involve the post holder in a high level of physical activity. The post holder maybe sat at a computer station for prolonged lengths of time or attending meetings.
* Physical: The post holder will regularly be required to sit and to walk between locations
* Emotional: The post holder will experience workload pressure and must on occasions be able to work successfully under time or resource constraints.
* Working Conditions: Frequent VDU use involving exposure to VDU screens whilst inputting data. The post holder works across directorates in acceptable working conditions. Office based but may need to visit a range of directorates and clinical settings
* Mental Health: The post holder requires high levels of concentration as they deal with heavy demands for a variety of sources.
* Mental Health: Likely to experience frequent and unpredictable interruption due to the operational nature of the post
* Mental Health: The work is often unpredictable, and the post holder may have to adapt to change in a short time frames and be able to deliver revised outcomes or deadlines
* Mental Health: Frequent requirement for concentration when analyzing and interpreting data/information from internal and external sources Frequent concentration when preparing for meetings
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