We're looking for a kind, compassionate and resilient Specialist Behavioural Support Worker to join our Learning Disability Service in Newham. £27,727.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression. Want to feel like you're making a difference? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Specialist Behavioural Support Workers are responsible for the customer's emotional, psychological wellbeing as well as providing support to help them develop the life skills they require to meet the assessed needs. This will include providing physical, emotional, domestic, and social care. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices. The shift pattern for this role will consist of early shifts (07.00-15.00) and late shifts (14.00 -22.00). Candidates would need to demonstrate flexibility to ensure that they are able to carry out both early & late shifts, including some weekend and bank holiday working. All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. What you'll do: Behaviour Analysis: Observing and monitoring the customer's behaviours, their duration, intensity, as well as factors that may alleviate or trigger the behaviour Planning appropriate intervention to modify and resolve the behaviour Employing superb interpersonal and relationship skills to handle psychological and behavioural changes Understanding and collaborating with the different support organisations accessible in the community Other Responsibilities: If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. In some services, this will include delivering personal and physical care as appropriate Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation Participate in the support planning and risk management, as facilitated by the lead Support Worker Carry out security duties to ensure the safety of the customers and premises Monitor the CCTV throughout the shift This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement Approachable and open behaviour Excellent verbal and written communication skills Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement Has a practical and logical mind and is naturally well organised Flexible Open to feedback and self-development Thrives on change and enjoys dynamic diverse environments Is confident with high levels of self-esteem Is respectful, articulate, and sensitive in style of communication What you'll bring: Essential: NVQ Level 2/3 or equivalent or experience in the social care/charity sector Minimum 2 years of experience working with customers with Autism/Challenging Behaviour/learning disabilities Good IT skills Desirable: Training or experience with PBS Approach and Capable Environments framework About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds. Please see our website for the full Job Description ADZN1_UKTJ