At Archerfield Walled Garden, we are looking to recruit a Retail and Food Market Supervisor to support the Retail section of the business. Our retail departments include our popular Food Market and Mimis Bakehouse plus our indoor lifestyle, children’s and clothing departments.
The role involves the following key responsibilities:
1. Supporting the Retail Manager by supervising and leading a team of staff in the day-to-day operations across our Food Market and Retail departments.
2. Undertaking any tasks and procedures set out by the Retail Manager, as well as supporting colleagues in their daily tasks.
3. Promoting the highest standards of customer care and service.
4. Assisting with training and onboarding of new staff.
5. Working together with the Plant Shop Manager in the absence of the Retail Manager.
6. On occasion acting as Duty Manager for the Retail and Food Market departments in the absence of the Retail Manager including days off and holidays. This includes being responsible for the opening and closing of the building on these occasions as well as cashing up and inputting daily reports.
Qualities we’re looking for:
1. Demonstrating a professional, enthusiastic and flexible approach.
2. Exceptional attention to detail and forward-thinking ethos.
3. Able to promote excellent teamwork to achieve an exceptional customer experience.
4. Demonstrate strong people leading skills.
5. Able to be responsive to challenges and demonstrate a ‘can do’ approach.
6. Work with energy, pace, and passion.
7. Efficient organisational and prioritisation skills.
8. Excellent communication skills – both written and verbal.
Skills & Experience:
1. Ideally, we are looking for a candidate with experience supervising a team in a retail environment.
2. Experience with visual merchandising would be looked upon favorably.
3. Knowledge or a background in the Garden Centre industry is preferred but not essential.
Job Type: Full-time
Pay: £13.00-£14.00 per hour
Expected hours: 32 – 48 per week
Benefits:
* Company pension
* Cycle to work scheme
* Discounted or free food
* Employee discount
* Free parking
* On-site parking
Schedule:
* Day shift
* Weekend availability
Education:
* GCSE or equivalent (preferred)
Experience:
* Retail sales: 1 year (preferred)
* Supervising experience: 1 year (preferred)
* Customer service: 1 year (preferred)
* Retail management: 1 year (preferred)
* Management: 1 year (preferred)
Licence/Certification:
* Driving Licence (preferred)
Work Location: In person
Application deadline: 09/02/2025
Expected start date: 03/03/2025
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