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Homeowner Account Manager - West of Scotland, Glasgow
Client:
Travel Chapter
Location:
Glasgow, United Kingdom
EU work permit required:
Yes
Job Reference:
26a333f804fb
Job Views:
3
Posted:
18.04.2025
Expiry Date:
02.06.2025
Job Description:
What will I be doing?
As a Homeowner Account Manager, you'll be the primary contact for owners of the holiday property that we market. You’ll manage a portfolio of up to 170 properties located West of Scotland, from Campbeltown to Fort William and out onto the islands.
This data-driven role has three core objectives:
* Increase bookings and revenue for each property in your portfolio year after year.
* Cultivate and enhance quality relationships with property owners in your portfolio.
* Improve the overall quality of our property portfolio and the earnings it generates.
Key Responsibilities:
* Utilise data to set competitive prices and adjust them as needed to maximise bookings.
* Recommend property upgrades, additions, and expanded target audiences to owners.
* Identify and eliminate barriers to bookings, like competing listings or restrictive booking requirements.
* Communicate effectively with owners, proactively address issues, and provide performance updates.
* Review contracts to align with company standards and increase revenue.
* Monitor and recommend improvements to property quality scores.
* Identify opportunities to maximise additional revenue streams.
You’ll have:
We understand that finding a candidate who perfectly meets every requirement is unlikely. If you're excited about the role and possess most of the following qualifications, we encourage you to get in touch – you might be exactly who we're looking for!
* Excellent communication and influencing abilities
* Customer-focused mentality
* Self-starter with top-notch time management
You’ll spend some of your time visiting properties, so a valid driver's licence is essential.
Please note: you will be required to work a scheduled weekend day a couple times throughout the year.
You’ll get:
We prioritise the wellbeing of our team. In addition to joining a rapidly growing company with a positive culture and ample employee development prospects, we offer competitive salaries and an array of benefits, including:
* Eco-friendly company car
* A dedicated day off for your birthday or your loved one's
* £500 contribution towards a Travel Chapter cottage of your choice
* A paid day to engage in charitable work
* Friends and family discount scheme
* Life assurance for peace of mind
* Diverse social clubs, ranging from pet lovers to fitness enthusiasts
* Exciting social events, including our renowned Christmas parties!
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