Job description Salary: £27,495 to £33,345 Tips: £150 - £230 per month Accommodation: subsidised accommodation available on site or in local town Staff transport: provided free between staff houses and hotel Hours: 45 per week Learn from the best. Be part of a great team. Work in a stunning location. THE ROLE OF BUILDING MAINTENANCE TECHNICIAN Our established and experienced Estates Team hold the key to ensuring our guests have an extraordinary stay and are an integral part of the Gilpin Hotel & Lake House. You will never be bored with the diverse and varied number of tasks undertaken. We have 36 individually styled bedrooms, 21 acres of grounds, gardens and waterways to maintain and hot tubs a plenty, so if you have a keen eye for perfection, are happy to turn your hand to anything, then our site is a never-ending centre of activity. A Building Maintenance Technician Undertakes repairs to hotel and lodge infrastructure such as; door handles, door locks, light fixtures, door trims, decking boards, flooring, shower surrounds etc. Repairs electrical items (not covered under 18th Edition) for instance, changes light bulbs, replaces sockets, changes fuses. Repairs to plumbing jobs such as taps, washers, plugs, plumbing timers, hot tub systems (simple fixes). Constructs and maintains walls, fences, gates, hedges, paths, drives, patios and surfaces. Repairs and maintains the decks around the hot tubs and lodges. Responds to maintenance issues in a timely manner and records actions on the system. Ensures stock levels are appropriate and replenished as necessary. Maintains tools & equipment – ensuring that they are in good condition and reports defects promptly. Escalates maintenance issues to the appropriate person when necessary. Assists with projects and planned work on the estate where required. Takes responsibility for own health and safety and that of others including guests. Takes pride in completing jobs to a consistently high standard. Maintains a clean, tidy, organised and safe working environment at all times. Is presentable at all times in clean pressed uniform (if applicable), with long hair tied back. Attention to personal hygiene is also extremely important. Skills and experience required for the role Previous experience in a similar level of establishment is preferred. Previous maintenance and estate experience is essential. Relevant qualifications in a trade is desirable but not essential. Strong teamwork and communication skills to effectively collaborate with other teams on site. Flexibility to work evenings, weekends, and holidays, as per the demands of the business and is adaptable to rota changes. Ability to work as part of a team, helping other team members to complete tasks. The ability to adapt to any request and deal with it in a timely and efficient manner - preferably with a smile. Ability to work in a busy environment and under pressure Ability to work under own initiative Excellent organisational skills Strong sense of need for achievement of goals and success High level of motivation, determination and commitment To undertake additional or other duties or work as necessary to meet the needs of the business. Good health and a general level of fitness is an essential part of this role. Is able to respond to urgent issues in a helpful and calm manner, prioritising guest and staff welfare in the case of an emergency. Can act as a First Aid Aider or Fire Warden in the event of an accident or emergency. To succeed in this role, you should be physically fit and able to manage small and heavy machinery. You'll also be experienced in, or happy to learn, the management of livestock as you'll be responsible for our herd of Alpacas and Llamas. LIVE, WORK & PLAY IN THE LAKE DISTRICT Work hard but really enjoy your days off? There's nowhere better to do that than in the beautiful Lake District. As well as the traditional hospitality jobs at Gilpin Hotel and Lake House, you can also be an accountant, an agri-scientist, an interior designer, a landscape gardener, a marketeer, and much more… the opportunities are endless LOVE & LAUGHTER - WE LOVE WHAT WE DO - JOIN US AS OUR BUILDING MAINTENANCE TECHNICIAN Many of our guests come to Gilpin for very special celebrations, investing time, money, expectations, memories and feelings into their stay with us. Our job is to help create the magic, sowing the seeds for lasting happy memories with five star service, and a lot of love and laughter. THE WORLD IS YOUR OYSTER - WE WILL TRAIN & DEVELOP YOU You can start at whatever level is right for you, and immediately start learning about the work and our team spirit; everything you need will be provided in a combination of on the job training and via our online Gilpin Training Academy, with clear pay progression built in. If you want to prove yourself and become a manager, the opportunity is there – you can see for yourself what you need to do to progress, and if you wish to take it further this can lead to a degree or leadership course without needing previous qualifications. We don't pigeon hole and we support you to create your own career path - you might start off in one department and decide you want to try something in another department, For those that have a set career path in mind though, we'll support you to develop as far as you want to go. This is your future – our job is to train you & prepare you for whatever you do next. WHAT’S IN IT FOR ME? SOCIAL Staff social events, activities and parties throughout the year. FOOD Home-cooked food for just £1 per meal. A breakfast of toast and cereal is free, and available at all times. We also have snacks and tasty treats available throughout the day. SUBSIDISED ACCOMMODATION Fantastic subsidised shared staff accommodation, some at the hotel, some in the countryside, and some in the centre of Windermere and Bowness. In all accommodation there is a shared kitchen and lounge area. We spring clean your room before you move in, meet you, show you around, and settle you in with a welcome pack, and check all the accommodation monthly to make sure everything is still lovely. Our staff accommodation ranges from mobile static homes to ensuite rooms in Bowness and Windermere (from £130 to £350 per month including bills). If you’re really trying to save and don’t have a lot of stuff, there are a few very small mobile static home rooms that we don’t charge anything for. STAFF TRANSPORT Free staff transport between Gilpin Hotel and Lake House and the staff houses in Crook, Windermere and Bowness. GYM MEMBERSHIP Free use of Choices Health Club in Troutbeck Bridge with gym, swimming pool, steam room, sauna and hot tub. MCUMBRIA CARD We buy MyCumbria Cards for all of our team – old and new With this you can get offers and discounts throughout Cumbria on food & drink, activities, shopping and more. We’ll also be introducing a scheme where you can get even more money off certain activities, so watch this space to go bike riding, canoeing, rock climbing, or relax with a lovely meal or go to the cinema… ENGLISH LESSONS We provide personalised English classes (while you’re paid) if you wish to gain confidence and ability to communicate in English. The aim is to motivate and encourage progression here at Gilpin as well as to gain confidence outside of work. TREATS - DINING & HOTEL STAYS Discounted rates in our restaurants, as well as amazing opportunities to stay at other Relais & Châteaux and Pride of Britain hotels from just £150 per night FRIENDSHIP & FUN There are around 170 of us in Team Gilpin, but we’re not a big international hotel. We love what we do, and believe it’s important to have a friendly warm atmosphere behind the scenes as well as out front. We are family run with a strong team of managers who really look after, look out for and nurture our teams. We have a lovely, friendly, close knit team, where great friendships are made (often long term). We believe in enjoying what we do