To help support the successful delivery of the Royal Society’s career development and engagement activities for active award holders. To provide diverse administrative support for a range of networking events, training courses, projects, and the Society's mentoring programme for early career Research Fellows. Reports to: Engagement Manager Line manages: N/A Location: Carlton House Terrace, London, SW1Y 5AG plus hybrid remote working Hours: Full-time, 35 hours per week Pay Band: B Salary: £31, 164 Contract type: Permanent The application closing date is 9 February 2025. Interviews will take place on w/c 26 February 2025. Please note that we are unable to offer sponsorship for this role. To assist with the day-to-day management of career development and engagement activities and provide high quality administrative support to enable delivery of a diverse range of events, training and other career development opportunities, with a particular emphasis on the regional networking event programme To maintain databases and systems relevant to career development and engagement activities – namely, the Royal Society’s CRM, the research fellow’s portal and marketing automation systems, Power BI and others (training will be provided). To support the other Engagement Officer in matching research fellows with appropriate mentors through the Society’s mentoring programme, monitoring feedback and disseminating mentoring guidance to ensure it remains useful and appropriate to needs To work closely with the Engagement Managers and other colleagues to help plan, promote and administer engagement events (both online and in person) encompassing conferences, workshops, webinars, induction days and regional networking meetings. To liaise with internal and external service providers, prepare and disseminate written materials and briefings To liaise with speakers, administer registration and attendance, process invoices and claims, collate feedback, and maintain events equipment and collateral. To work closely with others across the Section to coordinate visits and support other ad hoc engagement opportunities To support activities within the Grants team aimed at increasing Diversity, Equity and Inclusion including encouraging participation from under-represented groups and supporting the development and maintenance of policies and practices to foster greater inclusivity and to ensure that those who have followed a non-standard career path are encouraged to apply. To role model desired behaviours in line with the Grants Team Charter To share experience and ideas with others in the Section and the Society, and contribute broadly to the Royal Society’s mission and priorities. EDUCATION/QUALIFICATIONS/KNOWLEDGE Educated to degree standard or equivalent Essential A good understanding of academic and/or research activities in science Desirable Science degree Desirable SKILLS Excellent communication (oral and written) and interpersonal skills across a range of audiences Essential Excellent organisational and time management skills Essential Strong IT skills Essential Good presentation skills Essential Strong attention to detail Essential Strong analytical and problem solving skills Desirable EXPERIENCE Proven experience in a similar role Desirable Experience of working in a team and across teams Essential Experience of effective internal and external engagement with people at all levels of seniority, including managing meetings and events Essential Experience maintaining a database Essential Demonstrable experience of delivering accessible digital events and content for the public Desirable Experience of writing for a variety of audiences Essential CIRCUMSTANCES Able to be flexible about working hours and travel across the UK Essential Self-management · Enthusiastic and positive attitude · Reliable and consistent · Output is accurate and of high quality · Punctual and meets deadlines · Confident of own abilities · Knows personal values, strengths, weaknesses, opportunities, and limits · Gains insight and learns from mistakes · Learns from challenges and can implement changes to avoid similar in the future · Is open when faced with constructive criticism · Ensures actions are consistent · Works within the Royal Society Values at all times Working with others · Willing to cooperate and share knowledge within the team, Shares all relevant, critical and useful information · Listens to and acts upon feedback from senior colleagues and willingly learns from others · Offers their assistance if they have the capacity, without the need to be asked. · Actively seeks opportunities for gaining feedback from others · Presents with confidence within own section and area of remit. · Communicates confidently, asks questions and checks for understanding. · Values the input of others, balances that with a sense of purpose to get the job done · Possesses self-awareness and senses situations prior to acting or communicating. Resource management · Is aware of and works within budgetary and resource constraints · Organises own workload prioritising according to business need · Is flexible and adapts to changing circumstances and priorities · Looks for ways to improve quality or results · Meets the standards of quality expected of their role · Can multitask and manage urgency in a calm and practical manner · Performs a wide variety of tasks and changes focus quickly as demands change · Undertakes additional responsibilities and responds to situations as they arise with minimal supervision. Critical thinking · Thinks tasks, queries and problems through · Uses relevant information when providing a service, solving a problem or dealing with a query · Is open to new ideas and willing to try them · Makes decisions within well-defined guidelines · Uses initiative to select most appropriate solution to straightforward problems · Analyses both successes and failures to improve · Prepares for problems or opportunities in advance · Highlights any issues or problems with tasks · Proposes various solutions or options for consideration defining the pros and cons of each Adaptability · Adapts to changes in workload without letting standards slip · Listens to and accommodates the alternative views of others · Takes on new challenges when asked to do so · Is receptive and accommodating when asked to take on new projects outside of their usual work · Remains open-minded and changes opinions on the basis of new information · Performs a wide variety of tasks and changes focus quickly as demands change and with minimal disruption Managing people and relationships · Values and appreciates the importance of feedback · Shares responsibility for the performance and workload of the team where appropriate · Handles requests promptly · Respects opinions and deals appropriately with complaints · Works to improve the performance of oneself and others by pursuing opportunities for continuous learning. · Constructively helps others in their development. · Exhibits a “can-do, will-do” approach · Asks questions and probes to understand stated and underlying needs, issues, concerns and problems · Addresses concerns and problems fairly, empathetically, decisively and promptly, maintaining a diplomatic and professional manner · Manages expectations and keeps everyone concerned up to date on progress · Raises concerns and recommends potential solutions for those processes that negatively impact on relationships, customer service or the fair treatment of others