Supported Housing Manager
* Job Type: Part-time (22.5 to 30 hours per week)
* Location: Huntington PE29 1PR
* Temporary Role hourly rate 19ph PAYE - 24.82ph Umbrella (Opportunities to apply permanently for the full-time role)
We are seeking a Supported Housing Manager to oversee the management of third-party agreements and ensure the delivery of a customer-focused service across our supported housing stock. This role is ideal for someone with a strong background in housing management and a deep understanding of the health and social care sectors.
Day-to-day of the role:
* Oversee management agreements, leases, and service level agreements, ensuring compliance and effective implementation.
* Monitor and maximise revenue from agreements and control budgets within the designated area to ensure value for money.
* Maintain Metropolitan's reputation by ensuring that services provided are of high quality.
* Report on Key Performance Indicators to monitor performance and drive continuous service improvement.
* Develop and maintain local multi-agency links to deliver efficient, coordinated services to customers.
* Manage relationships and support a range of local customer and resident groups and forums.
* Represent the organisation at local meetings and events, acting as the public face in the local area.
* Conduct scheme inspections and manage estate through robust health and safety practices.
Required Skills & Qualifications:
* Proven housing management experience with knowledge of legislation, contractual frameworks, and best practices.
* Experience managing third-party agreements such as management agreements, leases, and service level agreements.
* Excellent communication skills with the ability to build and sustain working relationships with key stakeholders.
* Strong report writing skills and good standard of written business English.
* Understanding of the needs and challenges faced by vulnerable customers.
* Good planning, organising, prioritisation, and administration skills.
* Good IT literacy skills.
* Enhanced DBS check required.
To apply for the Supported Housing Manager position, please submit your CV detailing your relevant experience or contact Mel.
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