An exciting opportunity has arisen for an enthusiastic, reliable individual to join the Department of Orthopaedics as a Clinical Administration Lead.
You will be responsible for taking the lead for developing and maintaining high quality administration processes. The CAL will support the delivery of local and national access targets across every stage of the patient journey.
You must have recent experience working in a Band 4 Administration Team Lead role, or equivalent, and substantial NHS experience working in a booking/secretarial/waiting list management role, with sound knowledge of RTT and cancer waiting times, and supervision/management experience.
You will have strong prioritising and excellent organisational skills together with the ability to remain calm and collected in a busy and dynamic environment. With strong communication and interpersonal skills you will have the ability to formulate and implement solutions. You will be accountable for management of the waiting lists within your speciality area.
You will be self-motivated, adaptable, have excellent time management and a willingness to learn new skills and take on challenges. The work is varied, challenging and fast paced, requiring a flexible approach, initiative and the ability to motivate and inspire others. The Trust will provide a supportive work environment where shared and professional development is encouraged.
This is a full time post, working 37.5 hours per week.
The role of the CAL is to support the delivery of access targets, cancer targets and be responsible for data quality within a speciality area. The CAL will manage the Clinical Administration Team for the speciality area. Day to day line management and professional supervision to a defined Inpatient Booking Team and Team Co-ordinators for Medical Secretaries will be required, ensuring best practice and adherence to Trust policies and procedures is maintained at all times.
The main duties of this job description are explained. However, these will continue to evolve to meet corporate objectives and NHS targets.
The Royal Cornwall Hospitals NHS Trust (RCHT) is the main provider of acute and specialist care services in Cornwall and the Isles of Scilly. We serve a population of around 500,000 people - a figure that can increase significantly with
visitors during the busiest times of the year. We employ approximately 6,700 staff and have a budget of approximately £580 million.
We are a teaching hospital in partnership with the University of Exeter Medical School, University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School.
The Knowledge Spa on the Royal Cornwall Hospital site is the base for medical and nursing as well as ongoing education for health professions in clinical and non-clinical roles.
Keeping at the forefront of medical advances, we are continually developing our clinical services as well as our facilities and are committed to maximising the range of specialist care that can be offered locally. Allied to this is a growing reputation for research and innovation.
PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.
To be an employee of the NHS you need to successfully complete the following:
• Identity Checks
• Professional registration and qualification checks
• Employment history and reference checks
• Occupational Health clearance
• Satisfactory Disclosure and Barring Service check
• Right to work in the UK
For further information please visit:
We reserve the right to close this advert early.
We may be able to offer flexible working. Please discuss at interview.
We may be able to offer sponsorship but this is not guaranteed.
This advert closes on Monday 30 Dec 2024