We're seeking Customer Service Representatives to join our busy and established team based in our vibrant contact centre in Dunstable.This is an excellent opportunity for a motivated and driven individual to kick start their career with Connells Group with the potential to earn an OTE of £25,000 – £28,000.You will serve as the primary point of contact for customers, assist with their inquiries, provide support, and ensure their overall satisfaction. You will utilise your communication skills, empathy, and problem-solving abilities to address customer needs promptly and effectively. This position requires a proactive approach to customer service, attention to detail, and the ability to thrive in a fast-paced environment.What you’ll do:
* Act as ‘front-line’ communication for customers by booking appointments for our estate agency branches
* Interact with customers and branches over the phone, to address their inquiries, book appropriate appointments and recommend our services
* Demonstrate professionalism, empathy, and patience in all customer interactions, always ensuring a positive customer experience whilst adhering to company policies, procedures, and guidelines.
Why you’ll love it here:
1. Generous incentives and team nights out
2. Quarterly awards and paid trips for top achievers
3. Employee discounts and wellness programme
4. Industr...