Working hours: Monday to Friday; 08:30 17:00
About
B&M Waste Services is a customer-centric, forward thinking waste and recycling solutions provider with depots located on the Wirral, in Manchester, Preston, Leeds and most recently, Birmingham. Our award winning, family run business is seeking talented, hardworking and ambitious people to help us further grow our business. We are an Equal Opportunities employer and go above and beyond to ensure our staff are some of the happiest in our industry.
The Role
Reporting into the Head of Transactional Services, the role of our Credit Controllers is ultimately to collect our cash in a timely manner whilst minimising our business to bad debts.
You will be expected to do this in a collaborative manner, working with all of our internal and external stakeholders to ensure that we deliver the highest level of customer service whilst achieving our targets.
Responsibilities:
1. Managing your portfolio of customers to ensure that our customers pay to the agreed payment terms.
2. Providing the highest level of customer service to internal and external customers.
3. Dealing with a high volume of customers on the telephone.
4. Maintaining customer records to ensure there are no delays in receipt of invoices/statements.
5. Updating our accounts receivable system, Credit Hound, with the records of all collection activity carried o...