General Manager - Trauma & Orthopaedics, Band 8b
Gloucestershire Hospitals NHS Foundation Trust
This role requires an ambitious individual to lead and support the running of Trauma and Orthopaedics Service Line. Working in conjunction with the Specialty Director and Matron, the postholder is an integral part of the team who will resolve daily operational challenges faced at the front door of our hospital. We are looking for candidates who have experience in NHS management, ideally previous experience of working in an operational role. If you are dynamic, ambitious, responsive, engaging and looking for the next step in your operational career then we would love to hear from you!
Main duties of the job
The General Manager is responsible for the effective strategic and operational management of a defined set of areas, ensuring the delivery of high-quality patient services within the resources available. The post-holder is responsible for the management of all non-clinical staff in these areas; ensuring staff are managed in line with the Trust's employment policies.
This will include playing a key role in identifying opportunities for clinical innovation and modernisation, the delivery of all operational performance targets, managed services and financial management, and day surgery bed utilisation and management. The General Manager is responsible through managerial and clinical teams for continually improving the quality of services to patients, and redesigning services to meet best practice standards, improving efficiency and effectiveness within available resources.
The post-holder will be a leading change agent in the Trust's transformation programme and will be responsible for securing the commitment of all staff in areas managed to organisational change and continuous improvement.
Job responsibilities
Strategic Responsibility
1. Lead the development of the strategic elective direction for the specialities in line with the Division and Trust's overall strategy and transformation programme, ensuring that all strategic plans are incorporated into service plans and objectives for all staff.
2. Provide leadership to areas managed, working with surgical general managers and clinical colleagues to manage the design and delivery of clinical/non-clinical elective services within the specialities.
3. Develop a culture within areas managed in which all staff are delivering high quality patient-centred clinical and support services.
4. Develop short, medium and long-term objectives, which are turned into effective, affordable and achievable annual service plans for the specialities, and deliver these plans within the financial resources available.
5. Responsible and accountable for the formulation of new service developments and initiatives, preparing bids and ensuring business cases are produced for services developments, taking into account activity and income projections and resource allocations.
6. Work with colleagues to review and redesign services in order to meet the needs of patients and enable the specialities to achieve key performance indicators and reduce costs.
7. Lead the planning of future capital developments for the specialities to deliver improved facilities for patients in line with the Trust's Strategic Plan, ensuring that capital developments are designed around the services.
8. Develop robust mechanisms to ensure clear communication of service plans, objectives and service changes within the specialities ensuring that staff are engaged directly in any review and the development of services.
Performance Management
1. Develop effective processes for monitoring and managing elective and emergency activity, identifying when performance falls below set standards and taking corrective action, ensuring that all national and Trust performance targets are achieved.
2. Analyse and interpret a range of options in highly complex situations, making judgements and deciding upon corrective action to ensure performance targets are achieved.
3. Determine the information needs of the specialities and ensure appropriate timely data collection mechanisms are established to support capacity and demand analysis.
4. Accountable with the Clinical Director for the delivery of a balanced budget for the specialities managed and developing a financial strategy which ensures financial viability, and that systems are in place to maximise income, control expenditure and deliver cost improvements.
5. Lead on the planning and implementation of cost reduction elective programmes for the specialties in line with corporate objectives.
6. Ensure that the specialties adhere to the Trust Standing Orders, Standing Financial Instructions, and works within the Trust's policy framework.
7. Ensure all budget holders in the specialties have the skills to manage budgets effectively and provided support to budget holders by regularly reviewing budget statements.
8. Lead on business planning and participate in corporate approach, and agree proposed commissioned activity with relevant clinical leads.
Staff Management
1. Deliver safe, efficient and effective delivery of care through the non-clinical management team, empowering the clinical leadership teams to implement change and make improvements to care as appropriate.
2. Manage all non-clinical staff within the specialties in line with the Trust's employment policies.
3. Monitor key workforce indicators (sickness absence, turnover etc.) that affect productivity and work with line managers and the Divisional HR Manager to address issues of concern.
4. Develop mechanisms for ensuring performance appraisals and continuous professional development of all staff, and take responsibility for ensuring the specialties achieves compliance with mandatory and statutory training and appraisal rates.
5. Ensure that appropriate mechanisms are in place to identify and meet education and training needs of all staff.
6. Promote a high performance culture by holding people to account within the specialties.
7. Analyse current and future service activity and establish the workforce required to ensure the appropriate staffing skill-mix for the delivery of service plans, producing an annual workforce plan.
Clinical Governance
1. Responsible along with the Clinical Lead for developing and implementing the clinical and corporate governance strategy for the specialties within the Trust's framework.
2. Improve the effectiveness of clinical services by working with the Clinical Lead to ensure that clinical standards, education, audit and research and development are pursued in line with Trust strategy.
3. Develop and co-ordinate within the specialties effective methods for determining user views on services provided.
4. Take overall responsibility for the specialties responses to complaints, in line with Trust policy, ensuring a thorough investigation is undertaken.
5. Develop and monitor effective risk management strategies thus improving patient and staff safety.
Person Specification
Experience
* Senior management experience in the NHS or related employer/sector which must include experience of directly managing staff and non-pay budgets
* Experience of providing services to a high quality with restricted resources
* Experience and evidence of achieving significant cost reduction at a service and divisional level
* Experience and evidence of implementing change management projects to develop or improve services
* Experience and evidence of business case preparation, presentation and implementation
* Experience of strategic planning
* Managing a range of staff groups, with evidence of delivering reduced sickness absence levels and improved appraisal rates, etc
Qualifications
* Degree or equivalent professional qualification
* Post graduate management qualification or equivalent knowledge gained through experience
* Master's degree or equivalent years of experience
* Evidence of continuing professional development
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Gloucestershire Hospitals NHS Foundation Trust
Address
Gloucestershire Hospitals NHS Foundation Trust - Across all Trust sites
#J-18808-Ljbffr