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Business Support Coordinator, Manchester
Location:
Manchester, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
d0066eb17ede
Job Views:
105
Posted:
10.03.2025
Expiry Date:
24.04.2025
Job Description:
Job Start Date: TBC
Portfolio are proud to be representing our client, an award-winning, market-leading EAP in their search for a Business Support Coordinator. This is an integral role within the sales team, ensuring a smooth day-to-day running of the department, managing the inbox, allocating leads, producing reports, and all associated admin. You will be part of a small team, working in a fast-paced environment; flexibility is a must due to the fluidity of the team – no two days will be the same! If you have come from a sales administration or business support background, have good Excel skills, and enjoy a fast-paced role, apply today and we’ll be in touch!
Job Overview
Business Support Coordinators manage the provision of complete administrative support to the direct and indirect sales teams which includes preparing reports, allocating leads, maintaining operational procedures, data management of the CRM system, and the production of all new client setups. This includes allocating more than 500 leads per month, processing more than 300 contracts, supporting the Business Support mailbox, and keeping this within the SLA. You will act as sales enablement support and produce daily and weekly reporting with analysis of trends and relevant MI data to the senior sales management team.
Day to Day Responsibilities
1. Ensure mailbox is constantly monitored and all emails are processed
2. Compile daily, weekly, monthly, quarterly, and yearly reports with analysis
3. Manage incoming leads
4. Process daily new business applications
5. Act as sales support for all sales teams – supporting with system training and daily queries from the sales department
6. Monitor & allocate data records so the sales team always have enough data to work
7. Coordinate the administrative needs of the Sales team and management team as required
Essential Skills and Competencies
1. Strong Microsoft Office software experience, Word and PowerPoint, and expert Excel skills
2. Attention to detail: excellent attention to detail skills and ability to analyse and interpret data, experience with statistical analysis, and able to problem-solve data errors
3. Teamwork: willingness to assist and support others as required and get on with team members
4. Experience in a fast-paced organisation
5. Energy, commitment, and drive: dedication to the role, willingness to show flexibility when required, enthusiasm for the role and company development
6. Relationship-orientation: possess excellent interpersonal skills and be able to build rapport and trust with others to forge meaningful business relationships
7. Time management/organisation: accomplish objectives effectively within the time frame given, carry out administrative duties within the portfolio in an efficient and timely manner
8. Commerciality: ability to apply knowledge in a practical, commercial manner
9. Communication: the ability to communicate clearly and concisely, varying communication style depending upon the audience
Benefits
1. 25 days’ holiday, plus bank holidays
2. Day off on your birthday
3. Cash plan for you (and your children, if any)
4. Holidays increase after 2- and 5-years’ service
5. Contractual sick pay
6. Private medical insurance after 5 years’ service
7. Pension Plan and Life Insurance
8. Pension plan contributions increase after 5- and 7-years’ service
9. Holiday season bonus after 3 years’ service
10. Profit share scheme
11. Season ticket loan scheme
12. Cycle to work scheme
13. Access to Employee Assistance Programme
14. Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink – we call this Fab Friday!
15. Company incentives, access to discount schemes
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