A Digital Health Records Team Leader (Band 4 on a Fixed Term Contract or Secondment for up to 12 months)
Digital Health Records (Apex Way)
Are you:
1. Organised?
2. Positive?
3. Reliable?
4. IT literate?
5. Motivated to support the NHS?
Do you have:
1. A good work ethic?
2. A "can do" attitude?
3. Initiative?
4. A passion to improve patient experience?
5. A sense of accountability?
As the Team Leader, you will be responsible for supporting the Deputy Digital Health Records Manager in providing a responsive, effective, and efficient Digital Health Records service to the Trust, ensuring the team meets agreed targets and service level agreements.
Support the management of the Digital Health Records team with supervision, support, appraisals, and training while ensuring adherence to NHS and ESHT policies.
The post holder will require excellent communication skills, a very positive and flexible approach to work, be motivated and ready for the next challenge, and enjoy working as part of a busy team.
Knowledge of IFIT/Evolve and previous Health Records experience is desirable; however, full in-house training will be provided. This post will support preparing the department for the introduction of a new electronic patient record (EPR) system.
Main duties of the job
To support the Deputy Digital Health Records Manager in the day-to-day management of the Trust's Digital Health Records department.
Promoting and ensuring all Digital Health Records are managed to the required data quality standards.
To be responsible for the daily staffing resources to provide various tasks related to paper and electronic patient Health Records for the Trust, including pulling and preparing patient Health Records to ensure they are in the correct format for scanning.
The post holder will be responsible for managing the team of Digital Health Records Clerks and Digital Health Records Courier Drivers to ensure that the patient records are managed in line with Trust policy.
About us
A wide range of staff benefits are available to our staff, including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to nurseries at EDGH and Conquest, staff restaurants, and on-site staff accommodation.
In addition to an internal Occupational Health department, all staff have access to free psychological support through our confidential Employee Assistance Programme, available 24 hours a day, 7 days a week. Onsite parking is available from only £30 a year.
There has never been a better time to join East Sussex Healthcare NHS Trust; submit your application today.
Job responsibilities
For further details and person specification relating to this post, please see the job description attached.
Please note: This advert may close early if a high volume of applications are received.
Person Specification
Qualifications
* Educated to GCSE (or equivalent) to include English and Maths Grade C or above.
* Evidence of further professional development in health records management to NVQ4 equivalent, which includes knowledge of Human Resources Policy and Procedures, health records management, staff supervision, and customer care.
Experience
* Previous experience in a health records working environment.
* Experience of managing administration staff.
* Managing conflict in the workplace.
* Experience and understanding of a PAS system.
* Experience and thorough working knowledge of iFIT.
* Working to tight deadlines and prioritising workload.
* Customer care skills and experience in the NHS.
* Managing rotas for groups of staff.
* Experience of an Electronic Document Management (EDM) System.
* Experience of dealing with PALS, Complaints, and Datix incidents.
* Experience of recruitment and selection of staff.
Skills
* Good interpersonal skills, effective communication with colleagues at all levels within the organisation.
* Good working knowledge of Microsoft Office, especially Word and Excel.
* Ability to work on own initiative and as part of a team, with the ability to develop and motivate staff.
* Good leadership and motivation skills.
* Awareness of patient confidentiality and data protection issues.
* Working knowledge of information governance issues and Datix reporting.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£26,530 to £29,114 per annum, pro rata.
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