Opportunity in an Innovative Industry
Job Title: Client Relations Administrator
Are you looking for a role where you can make a real impact in a fast-evolving sector? A forward-thinking company in Yeovil, Somerset, is seeking a dedicated and passionate Client Relations Administrator to join their dynamic team.
Working Hours:
* Monday to Friday
* 42.5 hours per week with 30-minute lunch break.
Key Responsibilities:
* Manage client interactions via phone and email, providing exceptional customer service
* Process orders and handle product inquiries efficiently and accurately
* Assist with industry-specific documentation ensuring compliance
* Support senior staff with various administrative tasks, including scheduling and report preparation
* Maintain and update client records in our CRM system
* Collaborate with cross-functional teams to resolve client issues and improve service delivery
* Contribute to the development and implementation of client retention strategies
* Participate in team meetings and training sessions to stay updated on industry trends and company policies
What We're Looking For:
1. A motivated self-starter with excellent communication skills
2. Someone who thrives in a fast-paced environment and enjoys multitasking
3. An...