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One Stop - Customer Service Assistant, Wellingborough
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Client:
Tesco
Location:
Wellingborough, United Kingdom
Job Category:
Customer Service
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EU work permit required:
Yes
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Job Reference:
a40190388113
Job Views:
10
Posted:
26.04.2025
Expiry Date:
10.06.2025
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Job Description:
About the role
At One Stop Stores, we aim to serve local shoppers better every day. Being part of the local community helps us achieve this, and our store colleagues bring this to life.
In this role, you will greet and welcome customers warmly, engage with them to understand their shopping needs, sell the right products, and ensure a great shopping experience.
You should have excellent customer service skills, be a team player, maintain store appearance, ensure products are well-stocked, and provide excellent services.
You will need
As part of the One Stop & Tesco family, you should:
* Greet each customer with a warm and friendly welcome
* Listen to and talk with customers to find out their needs
* Help customers find everything they want
* Be passionate and knowledgeable about our products and services
* Be punctual, smartly dressed, and ready to serve
* Think 25 when serving age-restricted products
* Work as part of a team to complete store duties
* If applicable, complete a criminal record check for post office duties
What’s in it for you
We value our colleagues and offer benefits such as:
* 10% Discount in One Stop
* 10% Discount at Tesco & Tesco Cafe (increased to 15% on certain weekends)
* 20% Discount on F&F Clothing in Tesco Stores
* 10% discount at Tesco Mobile, with additional colleague deals
* 20% off car, pet, and home insurance at Tesco Bank
* Discounted eye care through Vision Express
* Discounts at Tesco Pharmacy, including health checks and flu jabs
* Driving Lesson Discount through RED
* Exclusive deals and discounts with various retailers and services
* Save as you earn scheme
* WeCare support services including online GP, mental health support, and fitness programs
* Annual leave increases with service length
* Retirement Savings Plan
* Life Assurance
* Flexible working arrangements
Note: Benefits may differ between One Stop and Tesco. We reserve the right to withdraw the vacancy before the closing date if a suitable candidate is found.
What you will get from this role
Supporting our customers and communities can be very rewarding.
Community Involvement
Our stores and colleagues are embedded in local communities, supporting charities, fundraising, and food donations, with over £10.4 million raised in the last decade.
Working here offers opportunities to support local charities and participate in community activities.
Diversity & Inclusion at One Stop
We celebrate diversity and are committed to an inclusive workplace where everyone is treated fairly and with respect. Our colleague networks support this mission, including groups for Armed Forces, Disability, LGBTQ+, Families and Carers, Race and Ethnicity, and Women’s.
We are a Disability Confident employer, providing support to those who need it.
We promote a learning culture with personal development opportunities, apprenticeships, and internal programs like ‘Options’ to support career growth.
About us
One Stop Stores Limited operates over 1,000 stores across Great Britain, employing more than 10,500 colleagues. Our stores are open daily, offering a wide range of products and services, including Post Office, PayPoint, lottery, and vending solutions.
Please Note
We only recruit individuals who have passed the school leaver’s age. Please check the school leaver’s age for your country.
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