Duties & Responsibilities: To perform aspects of physical care of patients as directed. To observe and report any change in patients condition to the appropriate healthcare professional. To assist with the care of patients in the last days of life and to support their families/loved ones. To report any accident, involving patients, visitors or staff to the appropriate healthcare professional. To answer the telephone, take and transmit messages and perform general duties as directed. To work within the guidelines of the Douglas Macmillan Hospice policies and procedures. To comply with statutory/Department of Health Directives. To deliver patient care in accordance with the care plan and ensure accurate and up to date documentation is maintained. To maintain a caring environment by offering support to the patient and their family. To establish and maintain good relationships with the patient, carers and all healthcare professionals. To identify personal training needs and participate in relevant In Service education programmes to maintain an up to date level of professional knowledge and skill and demonstrate through competencies. To ensure patient confidentiality is maintained at all times. To maintain a high standard of professionalism at all times. Secondary Duties & Responsibilities: To provide patient centred, enablement focused support to each individual, supporting them to achieve their goals and engage in a treatment/support programme. To work as an integral part of the multidisciplinary team, ensuring that the needs of patients and carers are identified within a holistic framework. Attend mandatory training on principles and core elements of Rehabilitative palliative care. Provide evidence of Rehabilitative Palliative Care practice in appraisal, relevant to role & responsibilities.