Aftersales Administrator Annual Salary: £27,560.80 p.a. Location: Norwich Job Type: Full-time Join our clients Aftersales team in Norwich as an experienced Administrator. This role is ideal for someone who thrives in a fast-paced environment and is passionate about providing exceptional administrative support and customer service. Day-to-day of the role: Serve as the first point of contact for aftersales enquiries, providing excellent customer service. Build rapport and maintain lasting relationships with customers. Manage and process invoices and advice notes efficiently. Organise and prioritise tasks to meet targets and deadlines. Adapt to changes in the work environment with a positive attitude. Ensure all customer interactions are handled with high communication, listening, and negotiation skills. Required Skills & Qualifications: Previous experience in a Service Advisor or Service Administrator role. Excellent communication, listening, and negotiation skills. Proven ability to organise and prioritise tasks to meet targets and deadlines. Demonstrated ability to perform well in a fast-paced environment. Proficiency in processing invoices and advice notes. Valid driver's licence is required. Benefits: £150 Personal Training Budget per year for any learning of your choice. Access to life coaching to help achieve personal goals. Employee discounts. Colleague referral scheme. Long service awards. Free life insurance. Interested? Hit APPLY or send your CV to