Aftersales Administrator
* Annual Salary: £27,560.80 p.a.
* Location: Norwich
* Job Type: Full-time
Join our clients Aftersales team in Norwich as an experienced Administrator. This role is ideal for someone who thrives in a fast-paced environment and is passionate about providing exceptional administrative support and customer service.
Day-to-day of the role:
* Serve as the first point of contact for aftersales enquiries, providing excellent customer service.
* Build rapport and maintain lasting relationships with customers.
* Manage and process invoices and advice notes efficiently.
* Organise and prioritise tasks to meet targets and deadlines.
* Adapt to changes in the work environment with a positive attitude.
* Ensure all customer interactions are handled with high communication, listening, and negotiation skills.
Required Skills & Qualifications:
* Previous experience in a Service Advisor or Service Administrator role.
* Excellent communication, listening, and negotiation skills.
* Proven ability to organise and prioritise tasks to meet targets and deadlines.
* Demonstrated ability to perform well in a fast-paced environment.
* Proficiency in processing invoices and advice notes.
* Valid driver's licence is required.
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