Job Description
Miller is hiring for a Client Support role, to provide prompt, accurate and effective account management support directly to clients and client facing teams.
Role Responsibilities
1. Understand the clients’ business and risk management needs and support the delivery of those needs through the provision of ongoing service
2. Initiate and keep track of impending renewals, gathering renewal information in good time to enable terms to be obtained and firm orders placed
3. Liaise with Account Executives / Client facing teams to ensure all relevant information is gathered in the preparation of market documentation (Renewals, Endorsements etc) and that it matches the client/markets requirements
4. Develop and produce bespoke wordings for clients as well as developing other wording products as required
5. Ensure agreed wording changes are incorporated within contracts as required
6. Support the creation of presentations for both new and existing clients
7. Prepare accurate and timely production of client documentation (Market Reform Contracts, Evidence of Cover, Policies, slips, wordings clauses etc) in accordance with client and market needs. Provide suggestions as to how cover can be enhanced where appropriate
8. Ensure that market documentation is closed in a timely manner, making particular note of Premium Payment Warranty provisions and contract certainty deadl...