Previous applicants need not apply
Are you ready for a new challenge and are organised and enthusiastic?
Here at CERU (Central England Rehabilitation Unit) we are looking to employ a Band 3 Administrative & Patient Flow Assistant to support the Clinical Team.
CERU is based in Leamington Spa and you will be part of a small but dynamic team of administrative staff. This new role will allow the successful candidate to work across two teams to gain experience supporting Clinical Administration and Patient flow.
The successful candidate needs to have a minimum of 2 years administrative experience in a customer/patient facing role and will have excellent communication skills. On-site role.
Office Hours: Monday to Friday 8am-5pm – Flexible hours considered.
1. Provide a comprehensive and effective administration support service to CERU.
2. Accurate and timely inputting of data into UKROC and local spreadsheets which is overseen by the Patient Flow Administration and Data/Information Analyst.
3. To input and maintain data accurately into local and national databases. To support with the delivery of background training/induction to Central England Rehabilitation Units staff on these databases.
4. Be the first point of contact to patients, carers, relatives and professionals both by telephone and in person.
5. Service meetings (e.g. Family Meetings, MDMs, AOGG) including typing letters of invitation, preparing documentation and posters, preparing agendas, booking venues and arranging catering requirements. Taking and circulating minutes.
6. To liaise with the multidisciplinary team and external agencies for feedback on cases, under the guidance of the Patient Flow Team.
7. To receive and relay oral messages, answer telephone queries/receive and sort/distribute incoming mail as appropriate.
8. Provide effective administrative support including the preparation of correspondence, reports, presentation material for the team at CERU, Royal Leamington Spa Hospital.
9. Supports communication strategy at CERU by providing administrative assistance with projects, collating monthly newsletters and updating notice boards as required.
Come and join a Trust rated Outstanding by the CQC. South Warwickshire NHS Foundation Trust have been rated as outstanding following our latest inspection by the CQC and we are recruiting new staff to come and help us improve even further.
We provide services across Warwickshire and beyond ranging from Hospitals in Warwick, Stratford-Upon-Avon, Royal Leamington Spa and Shipston-on Stour to Community Services across the county. We are a progressive, expanding organisation with great ambition around improving quality, integrating pathways and delivering high levels of productivity.
Our values can be summed up in one sentence. We are ‘Trusted to provide safe, effective and compassionate care’. Throughout the recruitment process you will be asked to think about how you demonstrate these values and how they impact on your work. It doesn’t matter what role you do, whether it is patient facing or not, we are all working in the same way with our values at the core.
For further details / informal visits contact:
Name: Annalisa Romano
Job title: Assistant Service Manager
Email address: annalisa.romano@swft.nhs.uk
#J-18808-Ljbffr