Planning Coordinator, Full Time, Office based. £26,000 to £27,000 per annum A thriving engineering business based on Ferndown Industrial Estate are looking to recruit a Planning Coordinator to work on the busy front desk and take ownership of initial jobs from Good in's through to the start of the production process. This is a busy, fast paced administration and customer service role which is a pivotal part of the process and requires a high degree of organisation and attention to detail Duties will include:- Entering each new job on to the system making sure that each section of the job card is filled out accurately and correctly. Using companies Bespoke engineering system to ensure the correct process's are set up for production to follow. Conduction a contract review to establish risk factors of a given job Scheduling work into a fast paced production environment Liase with production to ensure lead times are being followed and keep customer updated accordingly Advising new customers of the lead times, pricing system and offering a "Express system" Dealing with calls from existing customers to advise on the status of their work and advising of any delays or hold up's Dealing with customers coming into the business on a face to face basis and demonstrating a polite and personable first impression of the business Booking out completed jobs and arranging couriers as needed or pallet collection. You will need to be able to multi task and work in a pressurised and busy environment. You will have exceptional organisation and customer service skills You will need experience working in a busy office role and previous knowledge of manufacturing process's would be beneficial but is not essential as full training will be provided This is a full time role working Mon-Thurs 8-4pm, Friday 8-1pm, 37 hours per week. Time and a half paid after 37 hours. Due to location you will need your own transport - free onsite parking Over time paid at time and a half