Main area Urgent Care Grade Band 3 Contract Permanent Hours Part time - 15 hours per week (Over 2 days Tuesday and Thursday) Job ref 210-2025-187
Employer Countess of Chester Hospital NHS Foundation Trust Employer type NHS Site Countess of Chester Hospital Town Chester Salary £24,625 - £25,674 pa pro rata Salary period Yearly Closing 15/04/2025 23:59 Interview date 17/04/2025
Medical Secretary
Band 3
Countess of Chester Hospital NHS Foundation Trust, staff pride themselves on not only leading through clinical excellence, but also by creating an environment where all staff are valued and appreciated. To achieve this, the Trust has embarked on an exciting new strategy focused on continuous improvement.
Our vision is to improve the lives of our community and provide excellence in healthcare, through partnership and innovation.
Our High Performance Culture will support everyone to be the best version of themselves by being true to our Trust vision, values and behaviours.
We welcome applications from colleagues from our local and neighbouring communities of all backgrounds and identities, who are currently under-represented within our region such as Black, Asian, Minority ethnic and those with disabilities.
Job overview
Working Part Time - 15 hours per week
An opportunity has arisen within the Urgent Care Division for a Medical Secretary Band 3. The post holder will work in the Geriatric Medicine Department within The Countess of Chester Hospital. In this role the post holder will provide secretarial and administrative support to the Consultants, Nurses and wider team.
We are looking for a highly motivated individual to provide a high standard of audio typing / clerical support. The successful candidate must be able to work using their own initiative, but also as part of a team.
Excellent communication and administrative skills are essential for this role, along with a keen eye for accuracy and detail. Organisational skills are also essential. Consultant diaries and associated clinical activity must be kept up to date to ensure the service we provide to our patients runs smoothly and efficiently.
Main duties of the job
* You will contribute and commit to promoting a positive team-based attitude, striving for the highest standards of service and achieving excellence by providing a comprehensive secretarial service and administration support to the Team.
* You will be expected to work with minimum supervision but within a close-knit team. All work must be carried out in a timely and accurate manner, with confidentiality being maintained at all times.
* Some of the main duties of the job include supporting the Stroke service, typing clinic letters and arranging clinic appointments, all whilst maintaining the highest standard of care.
* A working knowledge of general office procedures and Microsoft packages is required, but full training will be given in the use of Medisec and EPR+ software. Knowledge of medical terminology would also be an advantage.
Working for our organisation
The Countess of Chester Hospital NHS Foundation Trust provides services to West Cheshire and to Welsh patients covered by Betsi Cadwaladr University Health Board. The Trust works collaboratively within the wider Cheshire and Merseyside Health and Care Partnership.
Detailed job description and main responsibilities
See Job Description for further details.
Recruitment selection processes are based on competence (see Person specification) and values.
Please note applicants will be required to pay for their DBS check. Costs will be deducted from their salary over the first three months of employment.
You are encouraged to enrol for the DBS Update Service. A small annual fee of £16 per year applies.
New entrants to the NHS will commence on the minimum of the scale stated above.
Applicants are advised to apply early as if a large number of applications are received for this post, we reserve the right to close the vacancy prior to the advertised date.
Good luck with your application.
Person specification
Qualifications
* NVQ Level II or III in Business Administration/Customer Services/ Information Technology
* Computer literate (to ECDL standard or equivalent)
* GCSE standard (English) or equivalent
* CLAIT, BTEC, AMSPAR
* Supervisory Certificate
* RSA 3 Typing / office-related qualification/s and evidence of their use or equivalent experience
Knowledge and Experience
* Recent secretarial/administrative experience
* Audio typing experience
* Working knowledge of Microsoft packages and Word Processing
* Experience as medical support secretary or medical audio typist
* Knowledge/ experience of specific patient administration systems
* Knowledge of Medical Terminology
* Knowledge of NHS or other health/social care settings
Skills and Abilities
* Willingness and ability to learn quickly
* Excellent interpersonal and communication skills, with ability to communicate clearly and appropriately with people at varying levels
* Ability to work under pressure within a multidisciplinary team-based working environment
* Ability to work both on own initiative and as part of a team
* Ability to problem-solve
* Reliability and flexibility
* Adaptable and the ability to cope well with change
Disclosure and Barring Service Check
If the role is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
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