Description
About Us:
We are a leading company technology company specialized in cutting-edge thermal imaging solutions that enhance perception and awareness. Our products are at the forefront of innovation, providing unmatched capabilities to our customers. We are looking for a dynamic and motivated Inside Sales Support Specialist to join our team within the Solutions division and contribute to our continued growth and success.
Job Summary:
The Inside Sales Support Specialist will play a crucial role in supporting our sales efforts and driving our business forward. Based either in High Wycombe in the UK or in Italy, you will report into the Sales Director for Automation and Science Solutions. You will be responsible for providing comprehensive support to a team sales managers located with the EMEA region. You will be involved in a range of activities from pro-actively finding new opportunities, assisting with sales, and marketing activities, managing demo assets, writing tender proposals, and supporting trade shows and events.
Primary Duties & Responsibilities:
1. Utilize a combination of market intelligence, online tools, and research skills to identify potential customers and develop a pipeline of sales opportunities.
2. Proactively engage with key stake holders around the business including sales, marketing, manufacturing, product-management, and Licensing to help overcome bottlenecks and streamline operations.
3. Prospect new customers through lead generation, trade shows, follow-up, and calls,
4. Work within a team to drive account planning to drive customer centricity and satisfaction.
5. Identify the correct decision makers by within a given business and communicate within the sale team to support focused sales activities.
6. Document all pertinent customer information and conversations into CRM system.
7. Controlling internal order and internal processes when related to a project, large business opportunity,
8. Managing Sales Accounts with full sales responsibility in Europe, including time to time travelling,
9. Be part of trade shows, large regional and partner events,
10. CRM & Price list management as well as logistics and planning for demo assets around EMEA.
11. French and Italian Tender qualification and pro-active management of tender submission assets.
Job Qualifications:
Knowledge & Skills
12. Experience of five+ years in Presales support internationally,
13. A minimum of five+ years’ experience in high technology capital equipment.
14. University degree in a technical Engineering is preferred.
15. Certifications in related technologies would be a plus.
16. Willing to learn new technologies and business,
17. Fluent in English and French and other languages related to territory coverage such as German, Spanish a plus
18. Ability to combine a high degree of project management knowledge with strong sales and communication skills,
19. Talented in writing proposals, giving presentations on company products and services, performing system demonstrations, forecasting, and closing transactions,
20. Ability to identify, qualify and capture long term business,
21. Computer literacy, to include experience with Microsoft Windows and Microsoft Office software packages,
22. Turns a problem into a solution to the benefit of the company and the customer.
Core Competencies
23. Bachelor's degree or equivalent experience,
24. 2+ years' experience,
25. Experience in MS Office, Excel, and PowerPoint. Knowledge of CRM, PBI and SAP a plus.
26. Commercial/Business Acumen,
27. Inter-Personal Relationship Skills
28. Inside Sales presentation Skills
29. Speaking French & English are mandatory, any extra language to support the EMEA region would be a plus.
Nature & Scope
The position is supported by Teledyne FLIR Commercial Solutions with a direct report to Science/Automation EMEAI Sales Director.
This job description describes the principal purpose and main elements of the job. It is a guide to the nature and main duties of the job as they exist currently, but it is not intended as a wholly comprehensive or permanent schedule and is not part of the contract of employment.
Teledyne FLIR and all our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules, and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.
Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.
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