Job summary
Are you organised, detail-oriented, and looking to make a difference within the NHS? If you are, we are seeking a dedicated Band 2 Administrator to provide essential support across key services within North East Essex Community Services including Respiratory, Speech and Language Therapy, Leg Ulcer and Lymphoedema teams. Key Responsibilities will include providing day to day administrative support, assist with data entry, filing, scanning, patient appointment bookings and patient record keeping. You should be able to work as part of team and as an individual. If you're enthusiastic, organised, and ready to support essential health services, we'd love to hear from you! Apply today to join ESNEFT and make a meaningful impact on our community's health.
For more information please contact Service Manager Kelly Gavrilovic
Mobile 07866047697
Email
Main duties of the job
Your main duties will be to provide administrative support to the clinical teams, accepting of referrals, booking of appointments, attending meetings for minute taking and any other general ad-hoc requirements. There will also be an element of patient contact as you may be required to provide reception cover during periods of leave.
About us
We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homes.
We are one of the largest NHS organisations in England, employing more than 12,000 staff.
We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.
Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.
Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.
We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what's widely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patients.
If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.
Find out about living and working here -
Job description
Job responsibilities
For full details of the responsibilities and duties of this role please see the attached job description.
Person Specification
Experience
Essential
1. oExcellent numeracy/literacy skills
2. oExcellent IT skills
Desirable
3. oPrevious Customer Service Experience
4. oKnowledge of SystmOne
5. oKnowledge of Care Flow
6. oKnowledge of Evolve
Qualifications
Essential
7. oGCSE in English and Maths
Knowledge
Essential
8. oConfidentiality and Data Protection
9. oCustomer service
Desirable
10. oUnderstanding and knowledge of patient needs within the NHS