Time left to apply: End Date: December 1, 2024 (23 days left to apply)
Job Requisition ID: R-2024-3300
Company:
Finning (UK) Ltd
Number of Openings:
1
Worker Type:
Permanent
Position Overview:
As a Field Service Engineer you will be part of our Component Rebuild team, responding to customer’s field repair and service requests working on specific machine components such as transmission, engine, axles, differentials, final drive, and torque. You will diagnose and provide comprehensive detail about the nature of the problem to the customer and Finning to create a quote as per the request of the customer in a cost-effective manner.
Working within Finning’s industry-leading field service department, and for the largest CAT dealer in the UK and Ireland, you will be at the forefront of the company’s on-site diagnostic and repair capabilities for Caterpillar products.
Job Description:
You will need to have outstanding customer focus coupled with in-depth knowledge of plant equipment. The ability to attend site and understand the customer needs and resolve any mechanical or electrical issues in a safe, timely, and cost-effective manner, utilising the most up-to-date dealer software and repair techniques.
As a Finning Engineer you will receive:
* Salary £38,500 - £43,800
* 25 days holiday (purchase up to 5 extra days holiday)
* Annual Bonus
* Annual Tool Allowance
* Healthcare benefits (medical, optical, hearing, dentistry, and new child payments to support new parents)
* Access to company share scheme
* Up to 7% pension (matched by company)
* Refer a friend bonus
* Employee reward platform (retail discounts and other employee rewards)
* Life insurance
* Laptop and phone, van
* Industry-leading CAT product training
* Overtime
Additionally, you will benefit from enhanced maternity and paternity packages, family-friendly policies to support working parents, enhanced flexible working options, support from a team of 40+ Mental Health first aiders, employee wellbeing solutions, the opportunity to work with your charity of choice, and length of service & recognition awards.
Main Job Functions:
* Provide an estimate of arrival time at customer’s site in response to service request based on the job instructions from Branch.
* Contact customer’s site management to register arrival and presence on site and ensure knowledge of customer procedures.
* Diagnose the likely cause of reported equipment problems, in discussion with customer operators/supervisors and using specialised equipment.
* Identify the parts required to carry out the repair and requisition any parts.
* Undertake repair and service work on a variety of Caterpillar engines and generators.
Specific Skills:
* Work autonomously on own initiative as well as part of a team.
* Strong communication & interpersonal skills.
* Strong planning and organisational skills.
* Effective problem solver with strong analytical skills.
* Motivated and dynamic self-starter.
Knowledge:
* Knowledge in the use of field-based diagnosis tools and equipment essential.
* Caterpillar large engine knowledge (e.g. 3400, 3500, 3600 series engines, MWM, MAK series).
* Formally apprenticed trained (NVQ Level 3) and served as a workshop engineer for a significant period or equivalent experience.
* Experience of a variety of gas and diesel engines, generators both LV and HV.
Education and Experience:
* LDV driving licence.
* Formally trained (NVQ Level 3 preferred) and served as a service engineer for a significant period or equivalent experience.
* Experience of a variety of gas and diesel engines, generators both LV and HV.
At Finning, we believe that our people are the heart and soul of our company and fundamental to our success. Our employees are rewarded with an attractive all-round benefits package including 25 days holiday, company pension scheme, healthcare, company share scheme, and various flexible benefits.
If you would like to work for a global organisation offering industry-leading training and a competitive package, then apply online today.
At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer and actively encourage all individuals to express themselves and achieve their full potential.
About Us
Finning is the world's largest Caterpillar dealer delivering unrivalled service for over 80 years. The company sells, rents, and provides parts and service for equipment and engines to customers in various industries, including mining, construction, petroleum, forestry, and a wide range of power systems applications.
Finning employs approximately 14,500 people worldwide and operates in three geographies, with the head office in Vancouver, BC, Canada.
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