Shift Planner Coordinator in Pocklington:
About Us: We are a group of companies that includes a leading healthcare agency providing temporary staffing solutions to the health and social care sector. We are committed to delivering high-quality, reliable, and responsive staffing services to our clients, which include healthcare facilities, care homes, and domiciliary care providers.
Role Overview: As a Shift Planner Coordinator, you will play a vital role in coordinating the temporary staff required for our clients in the healthcare and social care sector. You will be responsible for managing shift allocations, ensuring effective communication between clients and staff, and handling any issues that may arise during out-of-hours shifts. The role involves working with our CRM system to track shift schedules and staffing requirements, as well as being part of an on-call rota for handling emergencies and urgent staffing requests outside of regular office hours.
Key Responsibilities:
* Shift Management: Plan, allocate, and update shift schedules for healthcare staff based on client needs, ensuring coverage is always maintained for each shift.
* On-Call Rota: Participate in an out-of-hours on-call rota to provide support to both clients and workers during evenings, weekends, and public holidays. Address any issues, cancellations, or urgent staffing needs as they arise.
* Issue Resolution: Proactively address and resolve any issues that occur on shifts, such as...