Job Description
Role: Sales Estimator
Location: Sheffield
Salary: £25,000
Adept Resourcing Group is proud to be working alongside a global supplier of electrical and lighting products in their search for a Sales Estimator to join their growing sales team.
The right Sales Estimator will have experience in an administration, estimation or sales role within a technical environment. It is crucial that the Sales Estimator has an understanding of both pricing and margins as well as the ability to deliver exceptional customer service.
This is a fantastic opportunity to work within a company that values employee career progression and development. If you're looking to work within a well-established company with a sought-after skillset then apply below.
Sales Estimator Duties and Responsibilities:
* Using knowledge of products and processes, compile quotes for new and existing customers.
* Investigate all enquiries, liaising with the customer to identify their exact requirements and offer a solution to meet their needs.
* Ensure quotations are prepared accurately and to the agreed timescales and manage revisions to quotations as appropriate.
* Convert quotes into orders, ensuring all internal processes are checked and any delays are communicated to the appropriate person.
* Request GA drawings and documentation packages, ensuring all information provided is accurate and received within the required timescales.
* Administer and progress all customer orders efficiently and accurately.
* Identify and act on opportunities to up sell and cross sell.
* Work with and support Sales Managers through the 'buddy system' to ensure aligned goals are met.
* Respond to all customer enquiries in a professional manner and within the timescales agreed.
* Develop and maintain a strong customer focus to assist in the securing of orders.
* Work closely with and support colleagues to maintain effective communication at all times.
* Respond to all customer complaints promptly in line with Company procedures.
* Manage own workload with direction from the Internal Sales Supervisor & Marketing Manager.
* Working to and within the boundaries of current policies and procedures.
* Enter details of all enquiries and purchase orders promptly and accurately into the CRM system.
* Maintain and record accurate and easily accessible data for future reference.
* Update and maintain all customer data on CRM, to include details of new customers and products.
* Keep up to date with any changes to products, pricing etc., to ensure the information you provide is accurate and relevant.
* Ensure all KPI's (Key Performance Indicators) and targets are met.
* To adhere at all times to all the Company's policies and procedures, including Health and Safety, Quality Assurance, Equality and Diversity, and Data Protection.
* Any other duties which may be commensurate with the post.
* The ability to work flexible hours, on occasions when required.
At Adept Resourcing - Commercial & Engineering, we specialise in connecting companies with top talent that drives innovation, growth and success. With our industry expertise, extensive network and personalised approach, we're here to help you.
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