Launch you IT career with an Apprenticeship at Eynsham Partnership Academy Trust Are you passionate about technology and eager to learn from the best? Do you want to gain valuable skills and experience in a supportive environment? If so, then this IT Apprenticeship is the perfect opportunity for you In this exciting role, you will work alongside their experienced IT team, gaining hands-on experience in a variety of areas. You will also have the opportunity to earn industry recognised qualifications, setting you up for a successful career in IT In this role, youll work towards your Level 3 Information Communications Technician qualification delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Maintaining the IT helpdesk, keeping tickets up to date and prioritising effectively Ensuring proper asset management, through auditing, replacement and relocation of IT equipment Create, maintain and distribute documentation to assist stakeholders, staff, students and others in the IT team Support applications both web based and on end user devices including collaboration tools and mail systems Assisting users with wireless setup, monitoring of wireless devices and installation of new access points as necessary Carry out regular room checks on equipment to ensure it is in good working order Maintain printers and scanners, audio visual solutions, phone solutions, CCTV and IT peripherals Install, update and diagnose faults with hardware and software. Ensuring appropriate testing of fixes is carried out Credential and permissions management for school platforms Assisting in the maintenance of the Anti-Virus solution Assist in reviewing filtering and monitoring alerts Full training and support will be provided by your workplace mentor and from the Baltic team. Salary, Hours & Benefits: £22,366 per annum Monday to Friday 8am-4pm 21 days annual leave plus Bank Holidays Canteen with discounted rates Equipment provided Welfare Scheme Cycle to work scheme Desired Qualities, Skills and Knowledge: Confident communication skills - telephone, email, in person and with student and teachers An eagerness to learn Keen interest in IT Ability to work under pressure to meet tight and changing deadlines in a busy environment Ability to work as part of a team and independently Grade 5/C in GCSE English and Grade 4/C in GCSE Maths Your Training with Baltic: This apprenticeship provides the skills, qualification and experience you need to immerse yourself within an exciting, fast-moving industry and become an effective IT Technician. Next Steps: If this sounds like the role for you, send us an application Once we receive your CV, one of our team will be in touch to help you with the next stage. The application process includes an informal chat with our recruitment team, followed by a more formal employer interview if shortlisted. Eligibility Criteria: You must have the right to work in the UK, and valid residency status to apply for this apprenticeship. ADZN1_UKTJ