Job summary This is a Business Manager role that sits within the People and Culture team, meaning people need to be at the heart of everything you do. Whilst the role is about processes and oversight, it's also about making connections, anticipating needs and ensuring the right things happen at the right time. You'll need to be proactive, always thinking ten steps ahead and able to bring structure and a strategic approach to complex work. Attention to detail is key, as is your ability to engage with people at all levels, build relationships and influence outcomes. You won't be working in isolation, you'll be working through others, helping to bring clarity, alignment and momentum to key priorities. In this role, you will be a key conduit between both arms of the directorate and between the two directors. We need someone who can ensure alignment across teams and drive collaborative working towards common goals. You'll need to anticipate challenges, proactively prepare and ensure that actions are moving forward. Holding colleagues to account and ensuring timely delivery is essential, as is creating an environment where individuals are supported to contribute to our broader People and Culture ambitions. Your ability to bridge gaps, keep things moving and maintain accountability will be vital to our collective success. The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply. Main duties of the job The Post holder leads the coordination of the business of the People and Culture Directorate working with the Heads of Service for the following functions: Education and Development Culture, Inclusion and Wellbeing Occupational Health Change and People Insights Organisational Development Workforce Transformation and Planning People Services The post holder is the central Business Manager in the People and Culture Directorate responsible for leading the coordination and monitoring of the business planning, performance review and measurement to inform actions for improvement across the People and Culture Directorate. The post holder will lead the coordination of Directorate Local Delivery Plan (LDP) process and coordinate the performance review progress against key objectives set within the Trust's Integrated Medium Term Plan (IMTP) for the Directorate with regards to delivery within agreed timescales About us RemarkablePeople Our workforce is made up of over 4,000 remarkable people who contribute to the delivery of world-class patient care across Wales, 24 hours a day, 365 days a year. Whether you work in a patient-facing role or within our range of support services, the work that you do enables us to provide high quality care, wherever and whenever we're needed. The Trust recognises the need for its workforce to represent the diversity of the population it serves across the whole of Wales and seeks to create an environment where diversity is celebrated and inclusivity matters. We are also keen to break down any barriers into the Trust, and would encourage applications from under-represented groups, including those from Black, Asian and Minority Ethnic communities, LGBTQ communities and disability groups. Careers within the Welsh Ambulance Services NHS Trust are diverse and varied, with opportunities arising right across the service. Whatever your skills and background, you're sure to find a career with us which is fulfilling, challenging, and rewarding. Date posted 19 February 2025 Pay scheme Agenda for change Band Band 8a Salary £54,550 to £61,412 a year per annum pro rata Contract Permanent Working pattern Full-time, Part-time, Job share, Flexible working Reference number 020-AC001-0125-A Job locations Swansea / Cwmbran / St Asaph Swansea / Cwmbran / St Asaph LL17 0LJ Job description Job responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. Job description Job responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. Person Specification Qualifications and Knowledge Essential Qualification to Masters level in a professionally related subject, or equivalent level of practical experience. Evidence of management development through Continuous Professional Development, and/or formal management courses. Desirable PRINCE2 Experience Essential Significant NHS Management experience operating at a senior level. Ability to articulate complex, sensitive or contentious information to patients and carers, the Directorate, Executive level staff and external agencies, such as Health Boards and the Inspectorate. Ability to motivate and organise staff teams. Liaise with staff across all directorates within the Trust and beyond to assist delivery of Trust IMTP Fully competent in the full range of Microsoft Office applications Experience of budgetary responsibility, including monitoring and controlling budgets for the department Experience of line managing staff with complex needs Skills Essential Excellent communication and ability to work effectively and co-operatively Excellent leadership, influencing skills and demonstrate professional credibility Capacity to think strategically and take a whole systems approach Ability to analyse and solve complex problems, including option appraisals Able to learn from experience and adapt to changes and new challenges Embraces the Trust behaviours and demonstrates these in practice at all times Desirable Ability to speak Welsh Change management and OD skills and techniques Person Specification Qualifications and Knowledge Essential Qualification to Masters level in a professionally related subject, or equivalent level of practical experience. Evidence of management development through Continuous Professional Development, and/or formal management courses. Desirable PRINCE2 Experience Essential Significant NHS Management experience operating at a senior level. Ability to articulate complex, sensitive or contentious information to patients and carers, the Directorate, Executive level staff and external agencies, such as Health Boards and the Inspectorate. Ability to motivate and organise staff teams. Liaise with staff across all directorates within the Trust and beyond to assist delivery of Trust IMTP Fully competent in the full range of Microsoft Office applications Experience of budgetary responsibility, including monitoring and controlling budgets for the department Experience of line managing staff with complex needs Skills Essential Excellent communication and ability to work effectively and co-operatively Excellent leadership, influencing skills and demonstrate professional credibility Capacity to think strategically and take a whole systems approach Ability to analyse and solve complex problems, including option appraisals Able to learn from experience and adapt to changes and new challenges Embraces the Trust behaviours and demonstrates these in practice at all times Desirable Ability to speak Welsh Change management and OD skills and techniques Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Welsh Ambulance NHS Trust Address Swansea / Cwmbran / St Asaph Swansea / Cwmbran / St Asaph LL17 0LJ Employer's website https://www.ambulance.wales.nhs.uk/en/5 (Opens in a new tab)