Exciting Opportunity - Customer Service Executive
Join a Growing Health & Wellbeing Brand!
Leamington Spa
Starting Salary: £25,000
Are you a highly organised, self-motivated individual with excellent customer service skills? Do you thrive in an environment where no two days are the same? If so, we'd love to hear from you
The Client
A family-run business manufacturing a range of health and wellbeing products. As the owner has relocated to the EU to expand their market, we're looking for a trustworthy, proactive Office Administrator/Customer Service Executive to ensure the smooth running of UK operations. You'll work directly with the owner via video link and in-person during monthly visits, playing a vital role in both customer service and business administration.
What You'll Be Doing
This is a varied and exciting role where you will:
✅ Customer Service & Sales Support
Follow up with distributors and customers to ensure satisfaction with purchases
Inform customers about additional products and services
Efficiently resolve customer inquiries and escalate concerns when necessary
✅ Executive & Office Administration
Provide administrative support to the owner, including drafting emails, memos, and reports
Manage the owner's calendar, appointments, and priorities
Organise meetings, schedule appointments, and send reminders
Answer phone calls professionally and courteously
Maintain accurate business records, including those required for organic audits
✅ Operations & Business Support
Assist with stock control and order processing
Coordinate with suppliers and manage purchasing
Learn and use business software and website management tools (Google Suite, Excel, Word, PowerPoint, Photoshop)
What We're Looking For
⭐ A responsible and independent worker who takes initiative
⭐ Excellent organisational skills and attention to detail
⭐ Strong written and verbal English communication skills
⭐ Tech-savvy with the ability to learn new software
⭐ A positive, enthusiastic individual who delivers excellent customer service
⭐ Passion for health and wellbeing
While fluency in English is essential, additional European language skills are a bonus.
What We Offer
✔ Flexible working hours (to be discussed)
✔ The opportunity to gain experience across different areas of the business
✔ A supportive work environment where enthusiasm and growth are valued
This is a fantastic opportunity for someone looking to grow their career. Whether you're at the start of your career or bringing experience, if you're eager to learn and ready to make an impact, we'd love to hear from you.
INDL