Job overview
The values and behaviours of our staff has a direct impact and profound effect on the evolution of our culture and therefore your values will be the most important determining success factor.
As part of the Culture and OD team the People and Culture Practitioner works alongside Culture/OD and Human Resources/Employee Relations supporting the implementation and embedding of our THRIVE values in our systems and process.
Responsible to the Assistant Director of Culture and OD, you will support the delivery of cultural initiatives to improve overall organisational performance and effectiveness. Working independently with teams and individuals, the role has a particular focus on the respectful resolution approach and contributing to the evolution of our Culture and OD strategy.
The role will be shaped around core values and competencies whilst playing to your own strengths and experience.
If you live and breathe our values, and are curious to find out more, we would love to get to know you and what you can bring to the role.
Main duties of the job
Help deliver the Trust's People strategies through engagement and support to teams, enabling improved overall performance and effectiveness.
Provision of a professional internal consultancy service to promote effective team working and embed our THRIVE values.
Be able to work independently, quickly develop effective relationships, and engage and empower teams to develop a supportive culture.
Working for our organisation
Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics.
You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career.
We have state-of-the art facilities placing us at the heart of cutting edge health care. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.
Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. Please ensure that you make your application as soon as possible.
All new staff will be subject to a probationary period covering their first six months in post. Travel between hospital sites may be required.
Please review all documents attached to this advert to ensure you familiarize yourself with all requirements of the job.
Detailed job description and main responsibilities
The Job Description and Person Specification are attached to this job, please review for the full details and responsibilities.
1.1.Contribute to the Trust’s People strategies to improve overall organisational performance and effectiveness.
1.2.Enable leaders to develop and deliver a strategic approach to performance improvement, engagement and change management to support the achievement of the Trust’s desired culture and behaviours.
1.3.Work alongside customers in the business planning process to identify, diagnose and plan to address culture needs through a clear framework and a pragmatic, tailored support to services to enable performance improvement and increased engagement.
1.4.Provide a professional internal consultancy service to promote team working, embed our THRIVE values, improve performance and engagement and enable successful delivery of the organisation’s objectives.
1.5.Demonstrate engaging, pragmatic and business focused leadership and expertise on people and culture across all sites and with key stakeholders.
1.6.Manage and prioritise own portfolio of work, consisting of organisational development, learning and development and project based responsibilities to meet required deadlines and objectives.
1.7.Design, deliver and evaluate development interventions including facilitation of workshops, and/or team development as part of work portfolio.
1.8.Regularly undertake research and development in relation to culture development, including horizon scanning of upcoming good practice, benchmarking with other organisations/industries to add value to our internal People and OD services, triangulation of data to provide meaningful analysis of organisational trends and regularly maintains own continuous professional development.
1.9.Champion a continuous improvement mind set and a “can do” approach.
1.10.Work collaboratively with senior leaders to ensure organisational learning is effective and knowledge and behavioural change is embedded to prevent incidents arising wherever possible and improve overall organisational performance and effectiveness.
1.11.Provide support, advice and guidance to managers and teams on how to successfully manage change and is able to offer pragmatic solutions that meet the needs of customer’s service areas.
1.12.Lead on the effective implementation on on-going value delivery of development, including talent management and succession planning, coaching and mentoring, leadership and line manager development.
1.13.Working with the OD Faculty, develops leadership capacity and capability across the organisation, through a range of methods including training, coaching, mentoring, self-development, on the job development, E-Learning and organisation/role design.
1.14.Work collaboratively with key partners including HR Business Partners and Advisers, the Learning & Development team and Business planning to ensure OD needs are identified and consistent, joined up approaches are implemented to support services.
1.15. Develop and implement a framework for launch, engagement and dissemination of feedback from annual staff survey and collation and monitoring of action plans.
1.16.Design, manage and run development centres as required, including the use of psychometric (behavioural and aptitude tools), and competency analysis frameworks.
Person specification
Qualifications
Essential criteria
1. Educated to Masters level or equivalent experience.
2. Appropriate professional qualification in organisational development or L&D e.g. CIPD.
3. Evidence of continuing professional development.
Desirable criteria
4. Coaching or mentoring qualification.
5. MBTI or similar development tool.
6. OD qualification/certification
Experience
Essential criteria
7. Experience of working in people and culture setting in a complex environment.
8. Experience of developing OD and culture interventions, plans, policies and procedures.
9. Experience of supporting teams and or individuals through change.
10. Design team development activities and facilitate bespoke learning with multi-professional teams.
11. Competency based learning, and designing assessments of learning.
12. Work as a team member.
13. Working independently and managing own workload.
14. Managing working/project groups.
Desirable criteria
15. Experience of working in People and culture within the NHS.
16. Business planning.
17. Qualified coach.
Knowledge
Essential criteria
18. Principles and theories of change management and leadership.
19. Broad understanding of the OD and Leadership development agenda within the NHS.
20. Up to date knowledge of development and facilitating techniques and best practice methodology.
21. Exceptional verbal and written communication skills.
22. Project management skills and ability to see projects through to conclusion.
23. Ability to influence and persuade, adapting personal style to meet different situations.
24. Excellent presentation/facilitation skills.
25. Confident in presenting to groups at all levels and disciplines.
26. Good organisational and problem solving skills.
Desirable criteria
27. Strategic culture and OD interventions.
28. Organisation design.
29. HR / Employee relations.
30. Development of E-Learning packages.
Personal Skills
Essential criteria
31. Self-confident, self-motivated and innovative
32. Exhibits drive and enthusiasm for success and change
33. Demonstrates initative/ability to work independently and seize opportunities to act.
34. Flexible and adaptive style with a willingness to commit to achieving results.
35. Aware of own Limitations and development needs, strong sense of self
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.