Babergh and Mid Suffolk District Councils are looking for a Senior Systems Support Officer to join our team in Stowmarket, Suffolk. You will join us on a part-time, permanent basis working 18.5 hours per week (Fixed Term or Secondment opportunity for 1 year). The successful candidate will earn a competitive salary of £26,835 - £30,060 pro rata.
Full-time, part-time and job share opportunities will be considered.
What we are looking for
We are looking for a Senior Systems Support Officer to join our Public Protection Service. The successful person will share our values, commitment, and motivation to make a difference for our residents, clients, and communities.
About the role
1. Support the Head of Public Protection and the Service to deliver effective outcomes in relation to service plans and corporate priorities/outcomes.
2. Line Manager for a Systems Support Officer, planning and directing work.
3. Develop, support and maintain ‘Northgate M3/Assure' case management software (or any shared successor software) for Public Protection, Public Realm, Private Sector Housing and Customer Services.
4. Develop, support, and maintain ‘Rocktime Verso' case management software for Licensing.
5. Responsible for operational introducti...