What you will do in your working day
An exciting opportunity that offers a varied workload the apprentice will develop skills in a number of areas, including:
* Safe storage of parts
* Handling, storing and receiving stock
* Processing payments
* Following company procedures
* Identifying, sourcing and ordering parts
* Monitoring and solving customer problems/enquiries and processing customer’s orders
The training you will be getting
Customer Service Practitioner Level 2 Apprenticeship Standard:
* Apprentices will be working and will be trained within the dealership and a Skills Coach will make contact at least every 28 days as part of a close support network to ensure that apprentices are both enjoying and succeeding in their course
An apprentice’s training includes:
* Industry recognised Level 2 Customer Service Practitioner Standard qualification
* Functional Skills in maths and English (if required)
What to expect at the end of your apprenticeship
* A potential full-time career within the automotive industry with many opportunities to progress to positions of authority within the dealership. Future prospects are endless
* By having a highly regarded set of skills, apprentices can go on to develop their career within any other areas of commerce they may be interested in