Job summary An exciting opportunity has arisen to join Norfolk Primary Care, working as a Pharmacy Technician across a Primary Care Network in Norwich. As a pharmacy technician you will work alongside our Clinical Pharmacists as a key member of the GP practice teams, contributing to prescribing of the highest quality, safety and value, supporting medicines optimisation and prescribing processes. To be eligible for this post candidates must have completed or be enrolled in, be undertaking or be prepared to start an approved 18-month training pathway (e.g. Primary care pharmacy educational pathway (PCPEP)) Pharmacy technicians must be registered with the General Pharmaceutical Council. Entry to the PCPEP programme will include the option for an accreditation of Prior Learning (APEL) process. Main duties of the job You will provide support to our GPs, Pharmacists, other clinical staff and reception teams, co-ordinating discharge summaries and medication reviews, playing a central role in repeat prescribing processes, liaising with our patients, carers, hospital and community pharmacies, responding to medication queries and updating medical records. About us Norfolk Primary Care (NPC) is a Primary Care provider based in Norfolk. We have a very cohesive working relationship with the practices we support and are one of the fastest growing health organisations in Norfolk. We are keen to add to our clinical workforces and have a fantastic opportunity for a Pharmacy Technician to work within one of our Primary Care Networks (PCNs), East Norwich PCN. Date posted 21 October 2024 Pay scheme Other Salary £32,300 a year Negotiable and depending on qualifications and experience Contract Permanent Working pattern Full-time, Part-time, Flexible working Reference number E0179-1012 Job locations 3rd Floor, Reed House Peachman Way Broadland Business Park Norwich NR7 0WF Roundwell Medical Centre Dr Torrens Way New Costessey Norwich NR5 0GB Job description Job responsibilities Clinical: Undertaking patient facing and patient supporting roles to ensure effective medicines use, through shared decision-making conversations with patients. Carrying out medicines optimisation tasks including effective medicine administration e.g. checking inhaler technique, supporting medication reviews and medicines reconciliation. Where required, utilise consultation skills to work in partnership with patients to ensure they use their medicines effectively. As determined by the PCN practices, supporting medication reviews and medicines reconciliation for new care home patients and synchronising medicines for patient transfers between care settings, linking with local community pharmacists, and referring to the pharmacist for structured medication reviews. Providing specialist expertise, where competent, to address both the public health and social care needs of patients, including lifestyle advice, service information, and help in tackling local health inequalities. Taking a central role in the clinical aspects of shared care protocols and liaising with specialist pharmacists for more complex patients. Supporting initiatives for antimicrobial stewardship to reduce inappropriate antibiotic prescribing. Support the Clinical Pharmacist in SMRs i.e. organise necessary monitoring test prior to SMR. Manage shared care protocols and liaise with Clinical Pharmacists for more complex patients. Technical and Administrative: Working with the GP practice multi-disciplinary team to ensure efficient medicines optimisation, including implementing efficient ordering and return processes and reducing wastage. Providing training and support on the legal, safe and secure handling of medicines, including the implementation of the Electronic Prescription Service (EPS) and electronic Repeat Dispensing - eRD. Developing relationships with other pharmacy technicians, pharmacists and members of the multi-disciplinary team to support integration of the pharmacy team across health and social care including primary care, community pharmacy, secondary care and mental health. Supervising practice reception teams in sorting and streaming general prescription requests, so as to allow GPs and clinical pharmacists to review the more clinically complex requests. The role will also require pharmacy technicians to support the implementation of national prescribing policies and guidance within GP practices, care homes and other primary care settings. This will be achieved through undertaking clinical audits e.g. use of antibiotics, supporting quality improvement measures and contributing to the Quality and Outcomes Framework and enhanced services. In addition, pharmacy technicians will assist in the delivery of medicines optimisation incentive schemes e.g. medicines switches and patient safety audits. Job description Job responsibilities Clinical: Undertaking patient facing and patient supporting roles to ensure effective medicines use, through shared decision-making conversations with patients. Carrying out medicines optimisation tasks including effective medicine administration e.g. checking inhaler technique, supporting medication reviews and medicines reconciliation. Where required, utilise consultation skills to work in partnership with patients to ensure they use their medicines effectively. As determined by the PCN practices, supporting medication reviews and medicines reconciliation for new care home patients and synchronising medicines for patient transfers between care settings, linking with local community pharmacists, and referring to the pharmacist for structured medication reviews. Providing specialist expertise, where competent, to address both the public health and social care needs of patients, including lifestyle advice, service information, and help in tackling local health inequalities. Taking a central role in the clinical aspects of shared care protocols and liaising with specialist pharmacists for more complex patients. Supporting initiatives for antimicrobial stewardship to reduce inappropriate antibiotic prescribing. Support the Clinical Pharmacist in SMRs i.e. organise necessary monitoring test prior to SMR. Manage shared care protocols and liaise with Clinical Pharmacists for more complex patients. Technical and Administrative: Working with the GP practice multi-disciplinary team to ensure efficient medicines optimisation, including implementing efficient ordering and return processes and reducing wastage. Providing training and support on the legal, safe and secure handling of medicines, including the implementation of the Electronic Prescription Service (EPS) and electronic Repeat Dispensing - eRD. Developing relationships with other pharmacy technicians, pharmacists and members of the multi-disciplinary team to support integration of the pharmacy team across health and social care including primary care, community pharmacy, secondary care and mental health. Supervising practice reception teams in sorting and streaming general prescription requests, so as to allow GPs and clinical pharmacists to review the more clinically complex requests. The role will also require pharmacy technicians to support the implementation of national prescribing policies and guidance within GP practices, care homes and other primary care settings. This will be achieved through undertaking clinical audits e.g. use of antibiotics, supporting quality improvement measures and contributing to the Quality and Outcomes Framework and enhanced services. In addition, pharmacy technicians will assist in the delivery of medicines optimisation incentive schemes e.g. medicines switches and patient safety audits. Person Specification Qualifications Essential Please refer to the attached job description and person specification. Desirable Please refer to the attached job description and person specification. Experience Essential Please refer to the attached job description and person specification. Desirable Please refer to the attached job description and person specification. Person Specification Qualifications Essential Please refer to the attached job description and person specification. Desirable Please refer to the attached job description and person specification. Experience Essential Please refer to the attached job description and person specification. Desirable Please refer to the attached job description and person specification. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name Norfolk Primary Care C.I.C. Address 3rd Floor, Reed House Peachman Way Broadland Business Park Norwich NR7 0WF Employer's website https://norfolkprimarycare.com/ (Opens in a new tab)