Job Description
Assume a vital position as a key member of a high-performing team that delivers infrastructure and performance excellence. Your role will be instrumental in shaping the future at one of the world's largest and most influential companies.
As a Lead Infrastructure Engineer at JPMorgan Chase within the SPS/MMC/SMR IBMi team, you apply deep knowledge of software, applications, and technical processes within the infrastructure engineering discipline. Continue to evolve your technical and cross-functional knowledge outside of your aligned domain of expertise.
Job Responsibilities
1. Applies technical expertise and problem-solving methodologies to projects of moderate scope.
2. Drives a workstream or project consisting of one or more infrastructure engineering technologies.
3. Works with other platforms to architect and implement changes required to resolve issues and modernize the organization and its technology processes.
4. Executes creative solutions for the design, development, and technical troubleshooting for problems of moderate complexity.
5. Strongly considers upstream/downstream data and systems or technical implications and advises on mitigation actions.
6. Adds to team culture of diversity, equity, inclusion, and respect.
Required Qualifications, Capabilities, and Skills
1. Deep knowledge of one or more areas of infrastructure engineering such as hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, or performance assessments.
2. Extensive knowledge in administering, configuring, building, troubleshooting & upgrading IBM i OS and component applications.
3. Advanced knowledge in administering IBM Power Systems and Hardware Management Console (HMC).
4. Ability to work with external Vendors such as IBM to troubleshoot problems and manage system events, failures and other application software, hardware, or IBM i component failures.
5. Has extensive knowledge of Power HA and the Copy Services Toolkit for IBM i.
6. Expertise in IBM i software replication tools, such as Rocket's iCluster product.
7. Ability to work in large, collaborative teams to achieve organizational goals.
8. Demonstrate ability to work independently with strong ownership, collaboration & communication skills.
9. Detailed knowledge of IBM i Security and Audit with ability to manage authorization of objects, authorization lists, groups and profiles.
10. Must be available and able to actively participate in team on-call and call out support, which may span overnight hours and weekends, based on support requirements, network, database, and application components.
11. Working proficiency in Incident/Problem/Change management process and procedures.
Preferred Qualifications, Capabilities, and Skills
1. Understanding of software skills such as business analysis, development, maintenance, and software improvement will be an added advantage.
2. Experience with continuous integration/development toolkits like GIT/Bit-bucket/Jenkins.
3. Exposure/competence with Agile Development practices, using Jira a plus.
4. Advanced and practical knowledge of IBM i Performance monitoring, tuning, workload capping and resource allocation via HMC is optimal.
About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
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