To deliver HR advice to employees and managers in relation to all aspects of the employee lifecycle, providing the highest quality HR service through coaching, guiding, supporting, training, and advising line managers and colleagues, ensuring compliance with policies, employment law, and regulations with consideration to risk and commercial management.
Role Responsibilities:
* Provide first line support to the business - including managers and colleagues - on all aspects of the employee lifecycle.
* Manage the People Partner inbox and escalate issues as necessary.
* Advise managers on employee relations cases, including sickness absence, bullying and harassment allegations, grievances, disciplinaries, performance management, misconduct cases, and family-friendly policies, providing policy guidance to line managers and supporting them in decision making.
* Support with any vetting issues that escalate and require further investigation.
* Own and update the ER tracker regularly to report on all ER cases.
* Support in the production of content for employee relations skills training and delivery of workshops/training to upskill managers on technical ER skills, as appropriate.
* Support in updating HR policies as appropriate, ensuring all legislative updates are reflected and benchmarking other comparable companies' policy offerings, making recommendations to the People Business Partner (PBP) team on how Camelot can remain competitive on non-statutory policy provisions.
* Produce ad hoc MI reports as required.
* Manage long-term sick cases and ensure support is being provided to assist the employee in returning to work.
* Support managers with Occupational Health referrals, ensuring all data submitted is timely, accurate, balanced, and that feasibility of adjustments/recommendations are appropriately considered.
* Liaise with our Occupational Health provider on all cases relating to Group Income Protection and provide regular progress updates to the PBP team.
* Provide administrative support for organisational change projects and ER case work, for example, note-taking in formal meetings.
* Provide advice and guidance to line managers on small-scale team changes.
* Work with Reward to benchmark new roles, assessing levels of responsibility and pay grades.
* Partner closely with the People Operations team on a range of HR Admin processes such as overpayments, leaver details, sickness data, and redundancy estimates, ensuring accurate data is recorded and communication is managed effectively with colleagues and managers.
* Coach managers on having difficult conversations, and act as a trusted advisor on decision making across a range of workplace issues.
* Assist in any ad hoc duties, projects, and activities as and when required.
Requirements
* Previous experience in providing ER advice and information to employees and line managers on all aspects of the employee lifecycle.
* Proven experience conducting investigation and disciplinary meetings.
* Strong understanding of generalist HR including employee relations, employment legislation, reward principles, recruitment, and learning and development.
* Previous experience with HR systems.
* Ability to use Microsoft Office applications including Word, Advanced Excel, PowerPoint, and Google Docs sufficiently to analyse data, produce letters, reports, processes, spreadsheets, and presentations.
* CIPD accredited or working towards CIPD qualification.
* 34 days paid leave (This includes bank holidays).
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