Job Title: Security Officer
Location: London
Pay Rate: £13.78 per hour
-Delivering excellent customer service to our client at The View From The shard
-Career prospects and advancement are encouraged
-Various working patterns (as required by the site roster)
-Full 5 year checkable history is required
-Excellent communication skills both verbal and written
-Excellent presentation
-Must be flexible to work days and nights, weekends and bank holidays
-Combination of 8 - 12 hours shifts dependant on the site requirement
Main Duties of the Role
-Ensure all incidents are logged and directed effectively through to completion
-Effectively communicate business issues to the Security Supervisor / Deputy Supervisor
-Maintain the standards of the site for access / egress and visitor regulation
-Ensure standards of dress, safety and presentation are maintained at all times
-To be fully conversant with the methods of working of all equipment.
-Ensure that you have signed the Assignment Instructions.
-Ensure that complete and updated Assignment Instructions are being followed. Where site or procedure instructions are not being followed, ensure that corrective actions are raised with the Supervisor
-Ensure that all contractual requirements are properly fulfilled and if there is an issue or concern inform the Supervisor
-Any other reasonable request from management or client
-To have an awareness of key performance indicators and service level agreements
-Site Open and Lock Down procedure
Skills & Knowledge
-Has the ability to contribute toward a teams operation or can work on own initiative
-Able to communicate effectively and clearly at all levels within the organisation
-A comprehensive working knowledge of all processes and procedures
-A skilful negotiator who is capable of resolving issues
-Excellent report-writing and analytical skills with attention to detail
-Excellent organisational and time management skills
-A positive attitude to dealing with people and taking on challenges
-Experience of working within a Security Environment would be desirable
Core Competencies
-Excellent analytical skills to critically evaluate the information gathered and prioritise activity and ongoing communication
-Valid SIA (Security Industry Authority) licence
-Full 5-year checkable history
-Good understanding of security requirements / functions
-Excellent oral communicator
-Strong written skills for reports, incidents and presentations
-Excellent interpersonal skills, to liaise with security officers, managers and directors
-Have the ability to solve problems and make decisions.
-To share knowledge and support team members, to make the best use of their capabilities.
-SIA Door Supervisor licence