Reference: REQ0135Description: About usWe are the largest social housing provider in the district. Housing Services is creative, collaborative and unapologetically ambitious. We provide a wide range of services within our communities and enabling our residents to thrive is at the heart of all that we do. We work collaboratively with tenants, external partners and our internal colleagues across the council. We ensure tenants are valued and listened to and occupy good quality homes in safe and attractive communities.About the roleNo two days are the same!Asa member ofthe Housing Team, you will play a significant role within the local community and be the central figure on our estates, transforming services and finding innovative ways to solve challenging issues.You’ll be the first point of call in your area for assisting tenants to sustain their tenancies, including managing rent accounts, and supporting tenant engagement events and activities.About youAs an experienced Housing professional, you’ll have a sound knowledge and experience of:Tenancy management and enforcement in social housingHousing Legislation and the Regulatory frameworkThe energy and passion to provide an exceptional customer focused service. You will be highly motivated, solution focused and enthusiastic. You’ll be able to use your own initiative to solve problemsHold, or be working towards, a CIH qualification or extensive Housing/Income management experience.If this role speaks to you and you can see yourself being a part of our exciting, dynamic team, we would love to hear from you. If you would like more information about the role, pleasecontact the recruiting manager, Michelle Elliott, by calling 01453 766 321 or email michelle.elliott@stroud.gov.uk.In exchange for your expertise, experience and enthusiasmwe provide a fantastic, sector-leading range of staff benefits. Please click here for more information: is important that our staff reflect the diversity of our community, and we therefore welcome and encourage applications from people of all genders and sexual orientation, those from Black, Asian and other minority ethnic backgrounds, and people with disabilities.Our organisation is committed to safeguarding the welfare of vulnerable adults, young people and children. Safer recruitment practices are applied to all job vacanciesStroud District has an energy unlike any other place. To find out more about what makes our place, our people and our businesses so special, please follow the link to our dedicated website:Stroud District – The Natural PlaceRegion: Location: Ebley Mill - StroudSalary: *GBP*32,654 per annumPackage: -Excellent pension scheme - Flexi Working Scheme - Hybrid working approach - Employee Wellbeing Offer - For more information please see the benefits section on our websiteContractual hours: 37Basis: Permanent