1. On-going immediate start temporary role
2. Competitive hourly rate
About Our Client
Our client is the leading supplier for energy across the North West region. They are looking for a Temporary Customer Clerical Officer to join them immediately on an on-going basis in their Salford office.
Job Description
As a Temporary Customer Clerical Officer you will be:
3. General administration duties as required and/or directed.
4. Providing a professional first point of contact for customers and other stakeholders (internal and external).
5. Undertake an active, customer facing part in the scheme acceptance process.
6. Support the various teams in the preparation and transfer (to Connections Operations) of scheme handover packs following acceptance.
7. Develop, maintain and update Customer database for all Quotations customers.
8. Manage, maintain and update Enquiry and Application registers for the Connection Quotations team.
9. Maintain and update Regulatory and Licence Reporting registers.
10. Undertake data assurance activities in line with departmental and corporate processes.
11. Ensure reporting data is communicated internally as required and in a timely manner.
12. Ensure that all application packs and project files are created in line with standard procedures. Ensure that they are maintained in line with procedures and communicated to the relevant team members in a timely manner.
The Successful Applicant
To be successful in this role:
13. Excellent communication skills - written and verbal
14. Customer facing / customer service orientation
15. Ability to plan and organise
16. Attention to detail and accuracy
17. Good computer skills
18. Eperience of Microsoft Office Suit essential (Word, Excel, Outlook, Explorer, PowerPoint)
19. Experience of SAP beneficial
20. Ability to prioritise works
21. Ability to work as part of a team but also act independently as required
22. Experience of office administration, procedures and systems.
23. Experience of information gathering and data management.
What's on Offer
In return, our client can offer:
24. Immediate start
25. Weekly pay
26. Free on-site-parking
27. Many more benefits