Cardolite Corporation is a leading global manufacturer and developer of products based on annually renewable Cashew Nutshell Liquid technology for the coatings, adhesives, composites, foam and friction industries. We are looking for a customer service representative to cover the EMEA (Europe, the Middle East, Africa) region. This position will report to the EMEA Customer Service Manager.
KEY RESPONSIBILITIES:
* Responsible for managing multiple accounts in the EMEA region for the entire process (order to cash)
* In charge of:
o order taking: to enter orders in the ERP system (Odoo) and send out order confirmations
o supply chain: stock management and arrangement of deliveries
o processing invoices and after-care
o sales support (offers, samples, marketing)
PROFILE:
* Min. 5 years relevant experience in customer service or sales support/supply chain.
* Excellent communication skills with the ability to build strong working relationships with customers and colleagues.
* Fluent in Dutch and English, with min. 1 additional language relevant for EMEA region (e.g. German, French).
* Problem solving and service orientated attitude.
* Self-motivated, accurate and flexible team player with a can-do attitude.
* Stress-resistant and multitasker.
* IT skills: Word, Excel, PowerPoint, ERP (Odoo or others)
OFFER:
* Interesting job in an international business environment
#J-18808-Ljbffr