Job summary We have an exciting opportunity for a Business Support Administrator to support the West of England Specialist Gender Identity Clinic (WESGIC). Are you a team player who likes a challenge? Have you got the skills to support our busy, interesting Clinical Gender Specialist Team? If so this role may be right for you so why not apply and become part of our friendly service. Main duties of the job This role is interesting and varied; from generating letters, taking phone calls from clients and external providers, providing admin support in team meetings, processing appointments for new clients, uploading and updating patient records and any ad hoc duties. We are looking to recruit somebody who has: Efficient manner Friendly, approachable and able to build positive relationships Strong organisation, interpersonal and communication skills Strong initiative and adaptability Able to cope with unexpected changes in routine Motivated with good attention to detail Able to work independently and as part of a team About us About Devon Partnership Trust We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery. We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do Our values We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas. We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader. Date posted 31 October 2024 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year Contract Permanent Working pattern Full-time, Flexible working Reference number C9369-24-0808 Job locations The West of England Specialist Gender Identity Clinic The Laurels, 11 - 15 Dix's Field Exeter Devon EX1 1QA Job description Job responsibilities Please see the attached Job Description and Person Specification which will provide further information on this role. Job description Job responsibilities Please see the attached Job Description and Person Specification which will provide further information on this role. Person Specification Qualifications Essential RSA 3 Word Processing or equivalent level of experience in practice. NVQ3 in administration or equivalent level administrative knowledge and experience. GCSE English or equivalent. Evidence of continuing professional and personal development. Desirable ECDL (European Computer Driving Licence). Shorthand or Speedwriting. Experience Essential Excellent organisational skills. Ability to prioritise workload and adapt to change when required. Previous experience of working within an administrative or secretarial team. Experience of dealing with confidential and complex information. Previous experience of working in a Healthcare or Social Care administrative setting. Desirable Ability to take accurate formal and informal minutes. Demonstrate good numeracy and literacy skills. Person Specification Qualifications Essential RSA 3 Word Processing or equivalent level of experience in practice. NVQ3 in administration or equivalent level administrative knowledge and experience. GCSE English or equivalent. Evidence of continuing professional and personal development. Desirable ECDL (European Computer Driving Licence). Shorthand or Speedwriting. Experience Essential Excellent organisational skills. Ability to prioritise workload and adapt to change when required. Previous experience of working within an administrative or secretarial team. Experience of dealing with confidential and complex information. Previous experience of working in a Healthcare or Social Care administrative setting. Desirable Ability to take accurate formal and informal minutes. Demonstrate good numeracy and literacy skills. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Devon Partnership NHS Trust Address The West of England Specialist Gender Identity Clinic The Laurels, 11 - 15 Dix's Field Exeter Devon EX1 1QA Employer's website https://www.dpt.nhs.uk/ (Opens in a new tab)