Location: Uxbridge / Remote (office visits ideally once a month)
This role reports to giffgaff’s Head of Business Assurance, within the Finance directorate.
Key Responsibilities
1. Own, maintain and develop giffgaff’s risk management framework.
2. Carry out assessments on risks identified with stakeholders.
3. Work with giffgaff Senior Leaders and their teams to capture and report upon their active risks.
4. Evolve giffgaff’s risk maturity and push active risk management more widely out into the stakeholder group.
5. Liaise with the Group Risk function in giffgaff’s shareholder business.
6. Report risk at giffgaff’s governance meetings including to Leadership Team.
7. Support the Head of Business Assurance in managing compliance including development of compliance training.
8. Support giffgaff with horizon-scanning for new and impending requirements.
9. Policy, Process and Guidance documentation management.
10. This manager will be offered training in Business Continuity.
11. Support giffgaff’s evolution of its Business Continuity Planning.
Who We Are
Do you want to join a connectivity provider that’s up to good? At giffgaff we do things differently. We call out the bad and find a better way. We’re laser-focused on flexibility, value and mutual good. And we’re so proud to be a certified B Corp. This means we've joined a network of more than 1,000 UK companies, who want to make a positive impact on people and the planet. Working at giffgaff is something you could be proud of too.
You’ll get the best of both worlds, the energy and fast pace of giffgaff, plus all the benefits that come with being part of our parent company, Virgin Media O2.
Our business model is unique. We work with our members (our customers) to understand their needs in all areas of the business. We love this highly collaborative approach. Over the past few years, our member base has grown steadily, and we’re still going. We’re always looking to acquire new members, and to do that we need the best people in our team. Our bright and modern gaff is in Uxbridge, in leafy West London. But if commuting isn’t your favourite, most of our roles can be hybrid or work from home, or anywhere in between. If you like coming in, you’ll always find some office buddies. And if you like big occasions, we really bring the office to life monthly for our themed culture days. Plus all our giffgaffers come together at our legendary giffgaff summer, birthday and Christmas celebrations.
The Must Haves
1. Experience of operational risk management.
2. Desirable: Experience / Knowledge of BCP (Business Continuity & Planning).
The Other Stuff We Are Looking For
* A collaborative mindset - able to build relationships at all levels and with all areas of giffgaff.
* Strong problem solving with natural curiosity.
* Proactive mindset.
What's In It For You
At giffgaff we want to challenge the old way of doing things. People, and the way they work, define our culture and we encourage everyone to bring their whole selves to the gaff. That's why we believe in creating an equitable, fairer, more inclusive business that champions different ideas and perspectives. We may be sort-of-small but we're big on that caring, sharing thing and strive to create a supportive culture.
As a lean organisation, our team is built of a diverse, spirited range of people who are multi-skilled, highly motivated and flexible.
In return for your outstanding efforts, you'll be rewarded with a competitive salary and excellent benefits. We believe that hard work should be supported and recognised.
If this sounds like you, we’d love to hear from you.
Next Steps
Once you've applied, the next steps of the process, if successful, are likely to include a chat with our recruiter and 3 zoom interviews with the hiring team.
If you’ve got any burning questions or require reasonable adjustments to support you through the recruitment process, please drop the recruiter a note. Thanks for your patience in the meantime and for showing an interest in joining the giffgaff family.
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