Working hours: 35 hours per week, Monday to Friday Duration: Permanent Location: Brighton (hybrid) Job ref: 203291 About the role Ansvar, who are proudly part of Benefact Group, are looking for an Underwriter to join our Brighton office on a hybrid basis. As an Underwriter at Ansvar, you will play a crucial role to the business in developing, negotiating and profitably underwriting Policy Enquiries existing business within own authority and in line with Ansvar strategy. Joining our rapidly expanding and innovative Group presents a fantastic opportunity to develop your career and become an integral part of an inclusive, purpose-led organisation. Key responsibilities Develop, negotiate and profitably underwrite existing business within own authority and in line with Ansvar strategy Plan, prioritise and manage individual work to deliver agreed objectives and meet SLA’s to deliver exceptional customer service. Use the appropriate method of communication (telephone, face to face) to support Ansvar’s right first time approach in order to maintain successful Internal and External relationships. Provide training and referral support to underwriting assistants and customer admin support colleagues Act on individual audit results and agreed action plans within agreed deadlines to improve own performance Understand and operate within regulatory framework and identify and escalate any risks to the business. Identify complaints, act upon them in line with company policy. Improve quality of underwriting and risk selection in support of delivery of financial objectives Actively expand personal technical and niche knowledge both informally (networking internally and externally, internet, industry press) and formally (In-house training, CII, CPD) Knowledge, skills and experience Qualified Cert CII or commitment to achieve within an agreed timescale A proven track record of delivering exceptional customer service Appropriate IT skills Strong verbal and written communication skills What we offer Competitive Group Personal Pension - up to 12% employer contribution Annual Bonus scheme up to 24% 25 days annual leave plus bank holidays A holiday buy and sell scheme An array of health and wellbeing benefits, including private healthcare, income protection and life assurance About us Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and are currently the UK’s 3rd largest corporate donor, having given away £200 million since 2016. We have ambitious plans to become the UK’s number one corporate donor, with strategic objectives in place to double the Group’s size. We believe it’s essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better. At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone. If you need any additional support during the recruitment process, then please let us know.