Role: Account Manager - Service Delivery
Hours: (phone number removed)pm Mon-Fri
Location: Mansfield
We are recruiting for an Account Manager responsible for service delivery for a multi-channel Marketing agency managing some of the most desirable retail brands in the UK.
Within this role, you will act as a pivotal point of contact for some of the UK's leading health and beauty brands.
The Account Manager will be responsible for the delivery of campaigns from brief to completion as well as:
1. Taking detailed briefs in relation to new product launches from clients.
2. Providing quotations, managing SLA, and budgets.
3. Briefing creative teams and designers.
4. Managing the fulfilment and distribution of products.
5. Providing outstanding customer service, updating, and dealing with client's queries, and conducting regular team meetings.
6. Liaising with stakeholders and 3rd parties including warehousing and logistics.
7. Updating CRM systems.
8. Managing multiple projects to tight timescales.
The ideal candidate for the Account Manager will have:
1. Experience working within a fast-paced service delivery environment.
2. Customer service experience within a B2B environment.
3. Experience with Retail, Logistics, or Distribution would be advantageous.
4. The ability to quickly learn new systems with great attention to detail.
5. An interest in health and beauty and brand launches would be advantageous.
Interested? Please call TurnerFox Recruitment or email your CV.
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