Job Title:
ServiceNow Platform Architect
Location:
On-site (minimum three days per week)
Contract Type:
Full-time
Salary:
£120,000 (+11% Benefit Fund + £7,500 Car Allowance + 18-36% Bonus + LTI Shares 10%
Key Responsibilities:
* Solution Design & Architecture: Take ownership of solution design and provide architectural mentorship for ServiceNow engagements. Drive enterprise transformation by designing ServiceNow solutions aligned with Our Client's transformation goals.
* Governance & Compliance: Establish governance processes and policies for the ServiceNow platform, ensuring compliance with internal standards, security requirements, and industry best practices.
* Technical Oversight: Manage technical debt and develop strategies to eliminate it, supported by a strong relationship with ServiceNow.
* Data Management & Integration: Develop integration strategies using Integration Hub, supervise data models, and enhance data management practices. Use ETL processes to support data integration.
* Stakeholder Engagement: Work closely with stakeholders to understand complex data and business requirements, identify gaps, and propose ServiceNow-based solutions that enhance efficiency and agility.
* Leadership & Mentorship: Guide a dynamic DevOps team, ensuring best practices are followed while fostering an innovative, collaborative environment.
Essential Skills & Experience:
* Technology Transformation Experience: Proven experience leading large-scale technology transformation projects.
* ServiceNow Expertise: Strong knowledge and hands-on experience with ServiceNow, especially in data modeling, configuration, and integrations. Relevant ServiceNow certifications are highly desirable.
* Data Management Proficiency: Strong understanding of data management principles, including data modeling, governance practices, and relational database concepts.
* Technical Problem-Solving: Ability to analyse complex data requirements and business processes, identify gaps, and provide solutions within the ServiceNow platform.
* Infrastructure Knowledge: Broad understanding of IT infrastructure and its integration with ServiceNow.
* Agile & Framework Knowledge: Familiarity with Agile development (Scrum), architectural frameworks like TOGAF 9+ and IT4IT, and ITIL v4 Foundation (or higher).
* Relevant Certifications: Certified ServiceNow System Administrator and Certified Implementation Specialist (in relevant product areas).