We are searching for an Application Support Analyst (SAP) / SCM. Providing Application support, taking complex systems and explain to colleagues on how to use. This role has a heavy focus on user support across Applications. This post is 5 days a week on site based in Cardiff.
Client Details
Our client is based in Cardiff and operates in the Manufacturing and Production industry. With a considerable workforce, they are recognised for their commitment to technological innovation and the production of high-quality products.
Description
The Application Support Analyst (SAP):
Supporting SAP across the business in Sales, Logistics, Warehouse Management System (WMS), Transport Management System (TMS), Purchasing, Production, Quality and interfaces.
Supporting other business applications like Kronos (UKG) application (Time and attendance), Document management application etc.
Responding to help desk tickets
Supporting users
Training users - Planning, creating training materials and delivering training sessions, collecting feedback.
Supporting the SAP development team during project implementations
Carry out testing - Test planning, test cases design, carry out unitary & end to end testing, defect tracking & reporting.
Carrying out periodic checks on IT systems and applications (daily, weekly, monthly)
Writing SOPs and user manuals
Providing administrative support to the IT Manager in terms of KPI reporting and basic admin tasks
Promote Total Quality Management and Continuous Improvement.
Working closely with external and internal suppliers/ customersProfile
A successful Application Support Analyst (SAP) should have:
Proven track record in a similar role
Knowledge, proven track record working with SAP and SCM.
Excellent problem-solving, troubleshooting and analyst skills
Excellent communication skills, both written and verbal
Ability to work in a team and independentlyJob Offer
A competitive salary between £28,000 - £30,000
On-call allowance (after probation)
Healthcare cash plan and cycle to work scheme
Flexi working and 25 days holiday plus bank holidays
Awards and recognition scheme
Generous pension scheme with 3% to 5% employee contributionThis is a fantastic opportunity to join a leading company in the Manufacturing and production industry. We encourage all interested Application Support Analysts to apply
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