About This Role
We're looking for a Customer Team Leader to join our team at Co-op. As a Customer Team Leader, you'll be responsible for leading the store team, delivering excellent customer service and achieving sales and operational targets.
Key Skills and Qualifications
* Care for Customers: A genuine care for the needs of customers and members.
* Leadership Skills: The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor.
* People Skills: Great people skills, with the ability to build positive relationships with customers and colleagues.
* Organisational Skills: Strong organisational and problem-solving skills.
* Dedication to Growth: A desire to learn, grow and develop your leadership skills.
Why Co-op?
* Full Support: Dedicated support for your personal development and career progression.
* Award-Winning Benefits: 30% discount on all Co-op products in-store plus 10% discounts on all other brands (increasing to 20% on payday weekends).
* Pension Scheme: A pension scheme with up to 10% employer contributions.
* Wagestream: Access to a money management app giving you control over your finances.
* Holiday Entitlement: 36 days of holiday (including bank holidays, pro rata for part time colleagues).
* Healthcare Services: Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations.